Questions & Answers

Q: QuestionGood Afternoon, What can I do if i bought the Tablet in June on the store while in vacation and now it has some problems charging? Thanks!

Asked 7 years ago by EuniceGarcia.

• A:Answer It comes with a warranty. Contact Amazon

  Answered 7 years ago by DallasMomVerified Purchase

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Q: QuestionCan it be used in Africa?

Asked 7 years ago by Anonymous.

• A:Answer Yes, but the charger is not compatible with African outlets.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan you FaceTime on this device. I have a grand baby out of state and looking for something she can talk to me on and learn from the games. Any advice?

Asked 7 years ago by Wildchild.

• A:Answer No, this product does not support Apple Facetime.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes this tablet have Bluetooth?

Asked 7 years ago by Anonymous.

• A:Answer Yes it is on the device.

  Answered 7 years ago by LadyT92Verified Purchase

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Q: QuestionDoes this tablet have a way of disabling the touch screen while a movie is playing. Wanting it for my 1.5 year old to watch movies during a road trip but I know he will touch the screen.

Asked 7 years ago by Jenn.

• A:Answer No

  Answered 7 years ago by ErnieVerified Purchase

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Q: QuestionCan you get Netflix and Hulu on this tablet?

Asked 7 years ago by Tori.

• A:Answer Yes

  Answered 7 years ago by HappymamaVerified Purchase

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Q: QuestionCan one download Kindle books on this FireKids edition?

Asked 7 years ago by cameron.

• A:Answer Yes you can download books. On the tablet there is an adult account and you can use the tablet.

  Answered 7 years ago by LadyT92Verified Purchase

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Q: QuestionWe have 2 of these and on both the sound is so low. The volume is turned all the way up but still super low. Is this normal?

Asked 7 years ago by Becca.

This question was asked about the related product: Amazon - Fire Kids Edition - 7" - Tablet - 16GB 7th Generation, 2017 Release - Pink

• A:Answer I do not have a sound problem like that but I recommend using a potable blue tooth speaker or headphones.

  Answered 7 years ago by TeaeVerified Purchase

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Q: QuestionCan you download google classroom on this tablet?

Asked 7 years ago by akcolga.

• A:Answer Yes you can

  Answered 7 years ago by ShawnVerified Purchase

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Q: QuestionDoes it take Internet access to get games on the Amazon tablet

Asked 7 years ago by diane.

• A:Answer Yes and Amazon account

  Answered 7 years ago by ShawnVerified Purchase

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Q: QuestionI will be in relocating to canada for the next 2 years, will it work outside of the USA?

Asked 7 years ago by Lobna.

• A:Answer Yes, wifi capable and can connect online overseas.

  Answered 7 years ago by DiamondaireVerified Purchase

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Q: QuestionDoes the normal manufacturer coverage include cracked screen if child drops the ipad?

Asked 7 years ago by KCOG.

• A:Answer Amazon gives you a 2 year no questions asked warranty. Simply contact them and they will replace it. Be sure to register your device after purchase and be able to access the email you registered with.

  Answered 7 years ago by LadyT92Verified Purchase

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Q: QuestionLast year I bought 2 tablets for my kids, we always have to buy new chargers because they just stop working properly. I thought it was just their tables, but I work at a daycare and 3 other kids have that problem with multiple chargers. What is wrong??

Asked 7 years ago by Mayra.

• A:Answer Not sure why they stop being able to be charged but I returned mine using the 2 year warranty and will receive new tablets. The only issue with that is when the warranty runs out.

  Answered 7 years ago by LadyT92Verified Purchase

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Q: QuestionCan a wireless (or wired mouse) be used with the kid's Kindle Fire?

Asked 7 years ago by Skindle.

• A:Answer Not that I know of

  Answered 7 years ago by dlmccrayVerified Purchase

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Q: QuestionDoes it come with a camera?

Asked 7 years ago by Ax.

This question was asked about the related product: Amazon - Fire Kids Edition - 7" - Tablet - 16GB 7th Generation, 2017 Release - Pink

• A:Answer It does, but it is pretty much useless if you see the resolution of the pictures, this is a great tablet for small kids

  Answered 7 years ago by BighouseVerified Purchase

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Q: QuestionAre there educational games preloaded on this device or do you have to buy them extra

Asked 7 years ago by Lizzy1210.

This question was asked about the related product: Amazon - Fire Kids Edition - 7" - Tablet - 16GB 7th Generation, 2017 Release - Pink

• A:Answer Lots of games u will have to download them though but they are free

  Answered 7 years ago by SmagsVerified Purchase

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Q: QuestionCan you download netflix?

Asked 7 years ago by Netflix.

• A:Answer Yes

  Answered 7 years ago by kayleetyler2Verified Purchase

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Q: QuestionDoes children 15 years and old have one. Or should they have a different one? What kind should they have if they are special needs ?

Asked 7 years ago by MrsT.

• A:Answer No, children of this age should have the standard Fire tablet. The games that are on the kids tablet are of Nickelodeon and Disney.

  Answered 7 years ago by Baybiboy1Verified Purchase

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Q: QuestionDo you need WIFI to play the games, or watch downloaded movies? or can we use on road trips?

Asked 7 years ago by mommy101.

• A:Answer You can do both but of course with WiFi it offers more

  Answered 7 years ago by BozotenVerified Purchase

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