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  • QuestionHow much does Amazon charge to get books onto my Kindle (I have Prime)

    Asked by Anonymous.

    • Answer It charges the individual Kindle book prices listed on amazon. You could look into Kindle Unlimited (11.99 per month). Kindle unlimited gives you access to a huge library of books and magazines. I think there are great books to choose from to read. Kindle unlimited is not included with prime, unfortunately.

      Answered by Elli

  • QuestionWill this device read other documents like .pdfs or epub?

    Asked by Erick.

    • Answer "Hello Erick! The Kindle Personal Documents Service is a free tool that allows you to send files to supported devices registered to your Amazon account. Send documents from an authorized email address or a “Send to Kindle” application. To send documents to your Kindle, you can install a Send to Kindle app on your supported device to send documents directly to your Kindle Library. Send to Kindle apps support following file types: Microsoft Word (.DOC, .DOCX), PDF (.PDF), Text (.TXT), Images (.JPG, .JPEG, .PNG, .BMP), Kindle Format (.AZW, .MOBI), or Other File Types (.RTF, .PRC, .PSZ) Or you can email documents to your Kindle Library using your Send to Kindle email address. Your authorized email address supports the following file types: Kindle Format (.MOBI, .AZW), Microsoft Word (.DOC, .DOCX), HTML (.HTML, .HTM), RTF (.RTF), Text (.TXT), JPEG (.JPEG, .JPG), GIF (.GIF), PNG (.PNG), BMP (.BMP), or PDF (.PDF). I hope that helps. Have a great day! "

      Answered by Amazon Devices Customer Support

  • QuestionDo I need to have an Amazon account to buy books or audio books

    Asked by Anonymous.

    • Answer Hello -, Thank you for your question. Yes, an Amazon account is needed to set up and purchase books and audio books on your Kindle, if you don't have an Amazon account, you can create one directly on your Kindle or visit Amazon's website on another device. Hope this helps, have a nice day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this kindle have Bluetooth?

    Asked by Arrt.

    • Answer It does not connect to Bluetooth

      Answered by Miko

  • QuestionWhat is the difference between the Kindle paper white and the Kindle?

    Asked by DianeZ.

    • Answer Hello DZ, The Kindle Paperwhite is the upgraded version of the Kindle. It features a 7 inch screen compared to the Kindle's 6 inch screen. The Paperwhite also offers the ability to adjust the backlighting on the Kindle creating a warmer, easier on the eyes screen. The Kindle Paperwhite is also Waterproof, where the Kindle is not. The Paperwhite is rated IPX8, which means that it's waterproof in up to 2 Meters of submersion. The Screens are a slightly different design as well, the Paperwhite screen is a flush screen with no borders, where the Kindle screen is inset slightly. I hope this answers your question!

      Answered by Amazon Devices Customer Support

  • QuestionDo this come with audiobook?

    Asked by Anonymous.

    • Answer Hello, thank you for your question. The Kindle does not include an audiobook but you have access to the kindle store that offers a wide selection of audible audiobooks. In order to listen to an audiobook you will need to pair the kindle with a supported bluetooth speaker or bluetooth headphones. I hope this helps, have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionWill Best Buy transfer the books I have in my old kindle to the new kindle I purchase?

    Asked by billybob.

    • Answer Yes! The books from your kindle library automatically sync with the new device.

      Answered by Elli

  • QuestionCan i access my Gmail and yahoo email as well as youtube and Facebook?

    Asked by Biat.

    • Answer Hi Biat, The Kindle is designed specifically for reading books and accessing documents. This device doesn't include an app store, which means it cannot support email services, YouTube, or Facebook. I hope this answers your question, have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this come with a charger or do I have to buy one separate ? Ty

    Asked by Accessories.

    • Answer Hello! The Kindle comes with a USB-C to USB-A charging cable. You can use a standard USB-A power adapter block with this cable for charging. I hope this information helps. Have a great day.

      Answered by Amazon Devices Customer Support

  • QuestionCan you change the text size on this kindle?

    Asked by Kulm.

    • Answer You can! You can also change the brightness, highlight, bookmark, and most everything else you’d wanna do with your books. It also has Bluetooth if you’d like to invest in audible and listen to books also. The first picture is normal size font and the second one I added is the large size and is the biggest on the kindle. Hope this helps!

      Answered by StorkAnkles

  • QuestionIS this generation Kindle compatible with a Mac-Apple products?

    Asked by Peach.

    • Answer Hello Peach, Yes, If you were to plug the Kindle in to an Mac Device, the Mac device would recognize it as a storage device and would also charge the Kindle. The Kindle app is also available on the Mac OS so you would be able to download the Kindle app on any of your Apple devices and it would sync across all platforms. For example, if you were reading a book on a Macbook or Ipad and switched over to Kindle, you would not lose your place or any of your books between devices. I hope this helps!

      Answered by Amazon Devices Customer Support

  • QuestionWhat generation is this device?

    Asked by Andwen.

    • Answer Hello Andwen, Thank you for your question. The Kindle is a 11th generation release. Hope this helps, have a nice day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this kindle have dark mode?

    Asked by Eve.

    • Answer Hello Eve, Thank you for your question. Yes the Kindle has "dark mode" where the screen reverses, so the background is black and the text is white. Hope this helps, have a nice day!

      Answered by Amazon Devices Customer Support

  • QuestionIs it a 220 volt one

    Asked by Anonymous.

    • Answer Good Morning - Thanks for the question. Yes, Amazon Kindle e-readers, are dual voltage devices. This means they can be used safely in countries with different electrical systems without the need for a voltage converter. I hope this helps, Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionWill the device play audio books back?

    Asked by Gpabev.

    • Answer Yes. It has bluetooth for playing over earphones or speakers, but no jack for wired headphones.

      Answered by Dreemer1961

  • QuestionWhat are the dimensions of the device itself, not the screen?

    Asked by Shannon.

    • Answer These are not exact measurements but it is approximately 6 inch height x 4 1/4 inch width by 1/4 inch thickness.

      Answered by Dreemer1961

  • QuestionI can't see to read so does this have audio that I can listen too

    Asked by Anonymous.

    • Answer Hello, the Amazon Kindle does support Audio Books. It does not have built-in speakers so you would have to connect Bluetooth headphones or a Bluetooth speaker to the Kindle to listen to your Audio Books. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this come with a charger?

    Asked by Jan.

    • Answer Hello, Jan! Usually the Kindle comes with the USB-C cable. The AC Adapter is sold separately. I hope this helps!

      Answered by Amazon Devices Customer Support

  • QuestionWhat generation is this Kindle?

    Asked by Anonymous.

    • Answer Hi there, The Kindle (2024) is part of the 11th generation lineup. It’s essentially an updated version of the 11th gen Kindle with a brighter screen and small improvements. Hope this helps!

      Answered by Amazon Devices Customer Support