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Honestly, I don’t know. Have your tried resetting the Alien? I had slow speeds because I was using my own Modem (Motorola Surfboard S33), I returned it and used my voice/modem gateway from Spectrum 1G service. Try doing a factory reset. Power down your modem and router wait and give at least 3 minutes, then power on modem (once it’s initialized) then power on your router. It’s possible that you have a bad unit. Get it replaced and hopefully your replacement will be in a working order. I’ll include a picture of the speed my Xbox Series X speed on a wired connection. (depending on network congestion). On my iPhone 11 Pro Max (wifi) I’m getting an average of 600-750mb average (picture included)
Sorry, there was a problem. Please try again later.A couple of suggestions: - Make sure you're updated to the latest firmware. - In later versions of the firmware (in the web interface only--not in the app) there's a "hardware acceleration" option. Turn that on. This will improve performance--especially of the ethernet ports. - If you are in a "crowded" wifi environment (like an apartment building), this may help: In the Wireless-->Advanced settings, turn on "Allow DFS channels". - DO NOT turn on the 160 MHz bandwidth for the 5GHz radio. I know "160" is bigger than "80" and therefore is supposed to be better, but in reality very few devices support 160 MHz unless you've bought very high-end, external wifi-6 cards, PLUS it makes your network MUCH more susceptible to interference which will seriously degrade performance.
Sorry, there was a problem. Please try again later.This router utilizes QOS. Have you tried adjusting your device priority? Gaming is the highest, streaming is the next highest, and normal has no priority. https://help.amplifi.com/hc/en-us/articles/115005226567-Enabling-QoS
Sorry, there was a problem. Please try again later.Make sure you plug into an Ethernet jack and that should be it...I have 4 floors. I put one on each floor took me less than an hour to get them going. Super fast.
Sorry, there was a problem. Please try again later.I have iPhone 12 pro. Runs at 400 mbs on WiFi6. Have no issues at all. Check your settings.
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