The battery terminal won’t completely slide onto the “clip.” This doesn’t seem right. Please advise. Thank you! null

Question

AnonymousWeasel · Accepted Answer

I noticed this too,  Still works fine

APCProductSupport · Answer

Hello thank you for your query.

We apologize for the inconvenience We would like to refer you to the video link below to show how the battery can be installed on a model similar to what you have.

https://www.youtube.com/watch?v=k3miAvgiQaI

We would presume that you were pertaining to the white capped connector with the red wire since this is the cable that is disconnected prior to delivery on these units

The battery terminal lead needs to be slid on the very bottom of this cap and it can be a little tight on a new install.

If you have any clarifications, please feel free to contact us at 1-800-800-4272 or chat with our technical support representatives at https://www.apc.com/us/en/support/

“The battery terminal won’t completely slide onto the “clip.” This doesn’t seem right. Please advise. Thank you!”

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