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Thank you for taking the time to provide feedback about our BN1500M2 UPS. The UPS and the original batteries have a 3 year warranty for its replacement batteries APCRBC161 it has a 2 year warranty. If you have questions at your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.
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