4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Questions & Answers

Top Deal
Loading...
$189.99
Save $30
The comparable value is $219.99
Page Showing 61-80 of 243 questions
  • QuestionIs this model covered by insurance for power surges like Tripplite offers?

    Asked by Judith.

    • Answer Hello! Yes — the APC Back‑UPS Pro BN1500M2 does include an Equipment Protection Policy (EPP). This model carries a lifetime EPP of up to $250,000 USD for connected equipment damaged by a power surge, provided the unit is properly installed, grounded, and used according to APC’s specifications. For full details or claim verification, we recommend reviewing the official EPP terms or contacting Schneider Electric / APC Technical Support at 1‑800‑555‑2725, or via live chat through the Schneider Electric support site, where they can confirm coverage using your specific model and serial number.

      Answered by APCProductSupport

  • QuestionIn 2 years of owning, twice this device has thrown F06 error and shut down with loud continuous beep, also cutting power to all devices connected to it (which is what it is supposed to protect from happening). What should I do?

    Asked by Mathnerd1729.

    • Answer Trash it and move on to a reliable UPS

      Answered by SusanW

  • QuestionI'll be taking this product abroad. Do you know if it works with a 220V input?

    Asked by Xavier.

    • Answer No, APC makes specific models for 220 volt power situations. This model is not one of them.

      Answered by ExperienceAudiophile

  • QuestionWill this unit automatically turn back on when power is restored?

    Asked by Anonymous.

    • Answer It won't turn on when there is power.

      Answered by SusanW

  • QuestionAbout how long would it run Dell Precision 7750 17.3 and 3 monitors?

    Asked by DavidS.

    • Answer Thank you for reaching out and for your interest in the BN1500M2! Run time can vary depending on the total power draw of your Dell Precision 7750 and the three connected monitors. To ensure you receive the most accurate and personalized estimate, we recommend contacting Schneider Electric Technical Support. You can reach them by calling 1‑800‑555‑2725 or through their online chat at Schneider Electric Support. Their team will be happy to assist you further! They’ll be happy to assist you further! If you have any other questions, feel free to let us know

      Answered by APCProductSupport

  • QuestionWill backup run cpap machine

    Asked by Al.

    • Answer This is not meant for backup power for a CPAP. It is only meant for temporary power to allow a safe shut down of a personal computer.

      Answered by ExperienceAudiophile

  • QuestionHow long will this device power a internet router ?

    Asked by Country.

    • Answer If you mean only a router, I believe it could easily do an hour, if I were to guess about 3 hours, but since I am also running a Desktop my estimation may be off.

      Answered by SamB

  • Questionhe said only four outlets have battery backup but search results say its 5. which one is it? I need a surge protector battery back up for 5 plugs.

    Asked by spike.

    • Answer Mine has 5 battery outlets

      Answered by SamB

  • QuestionHow long does the battery last for a day, if use Laptop and Mini 3D Printer?

    Asked by Chris.

    • Answer My unit lasted less than 12 month before total failure

      Answered by SusanW

  • QuestionHow long will the charge last?

    Asked by Anonymous.

    • Answer I was able to charge my phone fully at a 10% level

      Answered by SandraS

  • QuestionWhy does the picture on the website not reflect the Pro Version?

    Asked by Anonymous.

    • Answer Thank you for taking time to provide feedback about our BN1500M2 unit. The Back UPS Pro family have multiple generations and sku's. Based on the pictures on the Best Buy website it is correct and should be similar to pictures on the BN1500M2 product page https://www.se.com/us/en/product/BN1500M2/apc-backups-pro-1500va-tower-120v-10-nema-515r-outlets-lcd-1-usb-type-c-+-1-usb-type-a-ports/ If you have other questions we offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.

      Answered by APCProductSupport

  • QuestionI have a phrozen sonic mini 8k resin 3d printer. Lets estimate that it can operate for 13 min on battery. Supposing the power is only out for 2 min. Will it resume normal power once the outage has stopped? Or is my 13hr print ruined. Is my guess good?

    Asked by doubleD.

    • Answer All I can tell you is it switches back and forth fast enough that my desktop computer does not shut down

      Answered by Nbrowser

  • QuestionDoes Best Buy Total cover this UPS?

    Asked by AaronS.

    • Answer Thank you for taking the time to provide feedback about our BN1500M2 UPS. This UPS would come with a 3 year factory warranty directly from Schneider Electric but you may have seperate coverage from BestBuy. At your earliest convenience please reach out to APCbySchneider if you have further questions. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.

      Answered by APCProductSupport

  • Question1)What's the voltage for the input and output? 2) Could this run with a 220v electricity? 3)What could be wrong if it isn't charging when plugged?

    Asked by Bigsou.

    • Answer This unit only have a 120v Input/ Output voltage. You may check more information at our product webpage via this link: https://www.se.com/us/en/product/BN1500M2/apc-backups-pro-1500va-tower-120v-10-nema-515r-outlets-lcd-1-usb-type-c-+-1-usb-type-a-ports/ If you need additional assistance, please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST.

      Answered by APCProductSupport

  • QuestionIf I replace the internal lead-acid batteries with equivalent LiFePO₄ (Lithium Iron Phosphate) batteries that match the same voltage and capacity, will the UPS operate correctly and safely?

    Asked by Sebastian.

    • Answer Thank you for taking time to provide feedback about our BN1500M2 unit. Unfortunately the using of Non-APC batteries on the UPS is not recommended due to specific battery chemistry of that is made specific to UPS. A 12V LiFePO4 batteries have cutoff voltage of 10V and Max float voltage of 12.8 the charger of the UPS stops at 13.7 volts which is higher and could damage an expensive LiFePO4 battery also you will not be able to use full capacity of battery due to cut off voltage of 12Volts on a VRLA battery. We may be coming up with a UPS that can switch from a VRLA to a Lithium Ion unit but it has not been officially announced yet and may be on design and testing phase. If you are still having issues with finding correct battery for the unit I recommend reaching out to our support team. We offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.

      Answered by APCProductSupport

  • QuestionLength of backup time?

    Asked by Anonymous.

    • Answer It's hard to give a specific answer on this as it is going to depend on how much load you put on it. I can say when I have a Mac mini, a 27" Apple Studio Display, my iPad mini, and iPhone all plugged in and drawing power the load is 6% and according to the front display it says I'll have between 97 and 100 minutes of runtime.

      Answered by bleeman

  • QuestionDescribe the output waveform and what kind of batteries does it include.

    Asked by JJonesPE.

    • Answer This unit has an output waveform type of Stepped approximation to a sinewave. Also, its internal battery is APCRBC161 which is a VRLA (valve regulated lead-acid). If you need additional assistance, please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST.

      Answered by APCProductSupport

  • QuestionDoes this support Bluetooth connection to monitor battery, and power status?

    Asked by DarrylJHarlow.

    • Answer No it does not. It comes with a cable that has a USB-A connector on it which you can plug into your PC or Mac and monitor it that way.

      Answered by bleeman

  • QuestionWould it power an electric lift chair?

    Asked by Anonymous.

    • Answer APC’s Back-UPS models are mainly built to support computers and similar electronics. They’re not really meant for devices with motors—like fish tank filters, air conditioners, heaters, or vacuum cleaners—since those can overload or even damage the UPS.

      Answered by APCProductSupport

  • QuestionDo the usb ports run on battery if power is out?

    Asked by Ralph.

    • Answer To answer your question, Yes, the 2 USB provides a total of 15W of DC power, and will provide power even when the UPS is on battery. If you need additional assistance, please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST

      Answered by APCProductSupport