“1)What's the voltage for the input and output? 2) Could this run with a 220v electricity? 3)What could be wrong if it isn't charging when plugged?”
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This unit only have a 120v Input/ Output voltage. You may check more information at our product webpage via this link: https://www.se.com/us/en/product/BN1500M2/apc-backups-pro-1500va-tower-120v-10-nema-515r-outlets-lcd-1-usb-type-c-+-1-usb-type-a-ports/ If you need additional assistance, please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST.
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