“I just purchased this product and left it plugged in for several hours. I noticed that the battery capacity indicator is still blank, but is not beeping or flashing. Does this mean something is wrong with my battery?”
1-3 of 3 Answers
I was just about ready to return mine and it was in the car. I brought it back in and checked. Sure enough the battery was disconnected.
Sorry, there was a problem. Please try again later.Did you open side panel and connect batteries
Sorry, there was a problem. Please try again later.Thank you for your inquiry. I would try disconnecting the internal battery and reconnecting it to make sure it is secure and see if it will start charging correctly. If you are still running into issues after checking the connection I recommend reaching out to an APCbySchneider support team for further assistance. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
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