“I just bought a new iPad, my young grandson typed numbers on the screen to open it. I have no idea what the numbers were and he can’t remember. Whatever I try it will lock me out for an hour. Is there any way I can reset this, or how do I open the screen?”
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https://support.apple.com/en-us/HT204306 Follow the link above, and you should be back in business, then set a passcode you will remember and the fingerprint ID.
Sorry, there was a problem. Please try again later.Your young grandson actually SET the password for your iPad! You should make sure to set up your device yourself prior to allowing children to use it in the future. Fortunately, Apple does give you a way to reset your device to factory defaults: https://support.apple.com/en-us/HT204306
Sorry, there was a problem. Please try again later.You have to call apple to get them to do a factory reset to get back in the iPad.
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