“recently i started looking at a pre owned iphone 7 what condition will the phone be in when i get it will it be scratched up etc or refurbished and look and work like new”
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I bought a regular pre-owned iPhone 7 before buying one that's verified excellent and the back came with some scratches and it lags often and drops the WiFi every few minutes. When I bought the one that's in excellent condition and there were no scratches and so far is doesn't drop the WiFi. I would recommend just buying the one in excellent condition because the restocking fee is 10%, in my opinion it's worth just paying extra the first time and not deal with a phone that glitches.
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