“If I have apple care can I go to Best Buy and get a replacement iPhone or dose that have to be done at Apple”

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• I took my Apple 11 back to Best Buy twice to get repaired, they couldn't repair it. They said I had to take it to an Apple Store. My phone hasn't worked right since I bought it in October and then with the Corvid the Apple Store is closed. I am now on chat with an apple rep who is doing all the same things that Best Buy did. This has been the worst experience I've ever had With a phone. I just want them to replace it! It’s a lemon!

  Answered by Frustrated 5 years ago

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• Best Buy

  Answered by David 6 years ago

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• I was told at my Best Buy that if you choose to utilize the AppleCare+ benefits at Best Buy they have to send your phone out for replacement, where as the Apple store will usually have a replacement in stock and swap it out. It believe that it depends on the model that you have.

  Answered by Ianders 6 years ago

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• Yes

  Answered by David 6 years ago

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• You can do to Best Buy and they can handle it Which is great

  Answered by FacialKreme 6 years ago

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