Questions & Answers

Q: QuestionWill the Essential Spotlight camera work with the VMA5600 solar panel?

Asked 5 years ago by AMO1.

• A:Answer Compatible Solar Panel for Arlo Essential Spotlight camera is the VMA3600. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionIf the battery cannot be removed - what do I do if the battery quits charging. Is there a warranty on it or is it useless?

Asked 3 years ago by MicheP.

• A:Answer Battery can not be change, so if you charge the unit you have to remove the whole camera. If the battery dies, just dispose the whole camera. But i think, this camera can be charge more than 100 times before the battery give up. Hopefully.

  Answered 3 years ago by ellyVerified Purchase

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Q: QuestionDoes this record sound also?

Asked 5 years ago by Lauren.

• A:Answer Yes it does

  Answered 5 years ago by Thomas

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Q: QuestionIs this a add on camera

Asked 6 years ago by Lob.

• A:Answer No. The Arlo Essential camera can added to your home security by connecting it to a WiFi router or to a compatible Arlo base station/SmartHub.

  Answered 6 years ago by ArloTeam

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Q: QuestionWhat is my Arlo smart code I can not find it on my receipt

Asked 5 years ago by Anonymous.

• A:Answer Initially it worked but purchased an internet signal booster that forces a re-initiation of service and the promo goes away. This should have been thought thru by the manufacturer to ensure BestBuy PUTS THE SECURE CODE on your receipt but of course we know that didn’t happen!

  Answered 3 years ago by Duhh

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Q: QuestionSince the battery life looks like it needs to be recharged quite often, is there an option to plug the cameras in and not use the battery?

Asked 5 years ago by CRUssell.

This question was asked about the related product: Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - Black

• A:Answer No

  Answered 2 years ago by Gamingstudio38

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Q: QuestionSo if you add arlo essential to your existing arlo pro2 hub do you have to pay for the 1 week of free reply after 3 months? I would like to upgrade with the light on the camera but not if I loose my 1 week free replays.

Asked 5 years ago by Denise.

This question was asked about the related product: Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (4-pack) - White

• A:Answer Your Arlo Pro 2 cameras will will continue to have all the benefits that were included with the purchase of your camera. This includes free rolling 7-day cloud recording. The Arlo Essential Spotlight camera comes with a free Arlo Smart trial. When the trial expires, you have the option to purchase an Arlo Smart subscription. Without an Arlo Smart subscription, you can still live stream, and receive motion and audio notifications with your Arlo Essential Spotlight camera. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionIs there a monthly fee?

Asked 5 years ago by Chris.

• A:Answer How much is subscription for Arlo essential?

  Answered 4 years ago by Borrego

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Q: QuestionCan the Arlo be left plugged in all the time therefore eliminating having to take it down for charging? I have receptacles on my eave corners for lights and could just leave the charging cable plugged in.

Asked 5 years ago by mikbar2.

• A:Answer The Arlo Essential Solar Panel Charger (VMA3600) keeps your battery charged with direct sunlight. Its weather resistant design, 8-foot power cable, and adjustable mount makes installation easy anywhere.

  Answered 5 years ago by ArloTeam

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Q: Questionwill this camera work with 5G? Wifi? What's the difference between this one and pro 2?

Asked 5 years ago by Sandy.

• A:Answer This camera only works on 2.4 Ghz. it does NOT have a 5Ghz adapter.

  Answered 5 years ago by DJPanduhh

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Q: QuestionWill I still have 7 day rolling cloud storage WITHOUT a subscription after the trial ends?

Asked 5 years ago by FishingMN.

• A:Answer The Arlo Essential Spotlight camera comes with a free Arlo Smart trial. When the trial expires, you have the option to purchase an Arlo Smart subscription. Without an Arlo Smart subscription, you can still add up to 5 cameras to your Arlo account, live stream, and receive motion and audio notifications. Please check this link to learn more about your options : https://kb.arlo.com/000062312. ^RM

  Answered 5 years ago by ArloTeam

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