“I used grant access to add someone and every time they get the email and try to login in on the Arlo site it says request timed out. Why won’t it work?”
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I used the same email on my phone and my husbands to set up the cameras. Only one user can access camera with the same email or you will get bumped off.
Sorry, there was a problem. Please try again later.I was able to share the access with a roommate and then he was able to set up access to just the cameras that effected his needs. Both of us are old guys and the app was extremely easy for us to work with.
Sorry, there was a problem. Please try again later.We are sorry to hear that you are having trouble with the grant access email. In order to better assist we would need additional details. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
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