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If you have problems where your Arlo Pro 2 is not charging properly, contact our support team at https://www.arlo.com/en-US/support/contact.aspx. You can also purchase a new rechargeable battery here: https://shop.arlo.com/accessories.pro.pro2/VMA4400-100NAS.html?_ga=2.82047190.1733337416.1580142020-1790604029.1554831131 ^JP
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