A:AnswerPlease check the model number of your base station printed on its back and use this article : https://kb.arlo.com/000062284/What-is-the-difference-between-each-Arlo-SmartHub-and-base-station as your reference to see which cameras are compatible with it. ^RM
A:AnswerOur products and services are designed to protect your privacy and give you control over your information. As part of delivering our products and services, we must at times disclose certain information to partners, and we are committed to transparency about how your information is shared. We won’t share your videos or account info with law enforcement, unless you consent or there’s a legally enforceable search warrant or court order, and we never share your videos for private litigation matters without your consent.
A:AnswerYes, camera has infrared lights that automatically turn on when motion is detected in the dark. The video at night becomes black and white and nighttime image quality is good. The infrared lights in the camera appear as red dots. Objects very far from the camera may not be illuminated.
A:AnswerThe base requires an Ethernet cable connection. You can purchase a wifi bridge that that provide an Ethernet Jack. The bridge connects to you WiFi hotspot and the your base connects to the bridge. https://www.bestbuy.com/site/tp-link-n300-wi-fi-range-extender-with-ethernet-port-white/2080012.p?skuId=2080012
A:AnswerYes, you can by creating custom modes and by scheduling them at certain times you want them activated. Please check these articles to learn more : https://kb.arlo.com/1019331/ and https://kb.arlo.com/4900/. ^RM
A:AnswerArlo App is free for both iOS and Android. There is no limit on how many people can download it. However, only one user can access an Arlo account at a time. In order for more users to access the same cameras at the same time, we recommend utilizing the Grant Access feature detailed here : https://kb.arlo.com/000039122/. ^RM
A:AnswerThere is no limit. If you " share" the cameras....many. There can be only one primary account holder... look at guest access in settings under Grant Access
A:AnswerFor outdoor mounting, we recommend using the outdoor mount. Also, you may check this program that Arlo is offering for supported stolen cameras : https://kb.arlo.com/000056563. ^RM
A:AnswerIt depends on how often it records. Mine have lasted up to 6 months in the winter when there is less activity in the back yard. But if I don’t shut it off in the summer during a pool party the go dead in a day or two.
A:AnswerArlo App for both Android and iOS users is free to download. You may also access your Arlo account via computer through the Arlo web portal : https://my.arlo.com/. To learn the minimum requirements needed for your devices, please check this article : https://kb.arlo.com/000062043/. ^RM
A:AnswerCurrently, we have two variety of Arlo Solar Panels. The VMA5600 which works with Arlo Ultra and Arlo Pro 3 cameras and the VMA4600 for Arlo Pro 2, Pro, and Go cameras. ^RM
