Questions & Answers

Q: QuestionWhat is the maximum distance for cameras from base

Asked 5 years ago by Anonymous.

• A:Answer 300 feet but, glass, walls windows will reduce the signal. I have no reception issues at about 100 ft. Make sure the base is centrally located.

  Answered 5 years ago by DkosVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow far away from the base can you place these cameras and still get good connectivity?

Asked 5 years ago by Anonymous.

• A:Answer I have my base in the house and one of the cameras in a detached garage about 150ft away. Works fine.

  Answered 5 years ago by bbrentVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this system require a monthly paid subscription? I currently have a blink system that works fairly well, but would like to upgrade.

Asked 5 years ago by Builder1495.

• A:Answer There is no monthly paid subscription required...

  Answered 5 years ago by TssmVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI know these are outdoor cameras but will they hold up to storms/rain not under something/covered???

Asked 5 years ago by Nicole.

• A:Answer Yes. 1 of mine is uncovered and I have a buddy who has 5 uncovered. All have held up and work great.

  Answered 5 years ago by RUFRYDUR

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre the images in black and white or colored?

Asked 5 years ago by Hi.

• A:Answer All images are color unless night view with limited or no external light source. Night view is black and white without adequate light.

  Answered 5 years ago by PapaFruitCup

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat are the dimensions of the base station

Asked 5 years ago by WeDoDirt.

• A:Answer 5 1/2 " wide by 4 1/2" tall by 1 1/2" deep. It sits on my desk next to my router and does not take up much room.

  Answered 5 years ago by Phyllis

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this a complete security system including the operating system or hub

Asked 5 years ago by Jenn.

• A:Answer Yes. Complete system.

  Answered 5 years ago by RUFRYDUR

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo these cameras have night vision?

Asked 5 years ago by Jenn.

• A:Answer yes they do and they are perfect

  Answered 5 years ago by TalebVerified Purchase

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIs there a monthly service fee and an activation fee?

Asked 5 years ago by Jerseyboy57.

• A:Answer No fee. 7 days of free storage. Not sure about the pricing on extra storage.

  Answered 5 years ago by Kyle

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: Question1. I have Brinks security system but they gave me only 2 outdoor cameras both no talking. Can I add Arlo to my security system using their App? #2. Can I use Arlo to monitor my Ancestral house in the Pacific? It's a continent away and in the mountains.

Asked 5 years ago by Anonymous.

• A:Answer 1. Not sure, you will need to follow up with your provider. 2. The Arlo works off of internet. No internet, no recordings or live viewing.

  Answered 5 years ago by goodlord00

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow to turn the sound off?

Asked 5 years ago by Anonymous.

• A:Answer From the web site: My Device, Camera, Audio settings. you have to do this for all cameras.

  Answered 5 years ago by goodlord00

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use this in Asia where our voltage is 220 V?

Asked 5 years ago by Allan.

• A:Answer Yes. The power supply is a regular USB adapter that charges most phones thus it is multi volt. I am using it in the Philippines.

  Answered 5 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan additional camera's be added if needed?

Asked 5 years ago by Dan.

• A:Answer Yes and also a doorbell camera is available.

  Answered 5 years ago by LikeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have a dedicated line cell phone at home can I use it to run this system

Asked 5 years ago by Anonymous.

• A:Answer The base must be hardwired via Cat 5 cable and the cameras must attach to wifi.

  Answered 5 years ago by RickVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long will the batteries last before needing to be recharged?

Asked 5 years ago by DJ.

• A:Answer That depends on how many times the camera sends a notification. You can narrow its view so it doesn’t see as much movement as it might in a wider view.

  Answered 5 years ago by Laurieg

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes thisbcome with any kind of warrenty?

Asked 5 years ago by Captain.

• A:Answer Yes, this comes with a warranty.

  Answered 5 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionhow long is battery life before it needs re-charging while in use ?

Asked 5 years ago by jack.

This question was asked about the related product: Arlo - Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System - White

• A:Answer Sorry, but it depends. The heavier the use, the more often it must be charged. Example. I have an Arlo P2 on my garage and it catches any movement in my front yard and driveway. There is a lot of activity coming and going, so I have to charge mine about once a month for busy times. Same camera in the back yard, I charge every 4-5 months. Arlo Pro lasts much longer than Pro2, but resolution is less.

  Answered 5 years ago by LouH

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCurious how the cameras work in cold weather? Cameras outdoors in below zero temps don’t sound too promising to me.

Asked 5 years ago by JV.

• A:Answer MINE WORK GREAT NEVER HAD AN ISSUE.

  Answered 5 years ago by EARL

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this come with a monitor? Does monitor operate wirelessly?

Asked 5 years ago by Boone.

This question was asked about the related product: Arlo - Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System - White

• A:Answer No, does not come with a monitor. You use you smart phone for tablet.

  Answered 5 years ago by LouH

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)