A:AnswerThey gave a free trial but the pro3 will have to have a subscription if you want to have on their cloud. It does have a USB slot for local storage on its hub but it seemed really difficult when reading the fine print after buying it on all these extra steps to view it without having to take it out. I was under the impression that I could put the USB in and see recordings to it within the app once inserted.
A:AnswerYes, you can add up to 15 cameras in a single Arlo base station/SmartHub. As for the difference between the Arlo Pro 3 camera with the Arlo Essential camera series, each of them has highlighted feature that suits to the needs of different customers. Example, if you are looking to get a camera with better battery life, the Arlo Essential XL Spotlight camera would be a good option. To learn more about the specifications of our products, please visit our website : https://www.arlo.com/en-us/default.aspx. ^RM
A:AnswerIts more of a question of how far your WiFi can go. Take your cell phone to the exact spot you want to place the device/camera and see what your phone gets for a Wi-Fi signal.
A:AnswerYou can activate the spotlight manually in the camera’s live stream. Otherwise, if the Arlo camera is Armed, the spotlight automatically activates, and the camera starts recording when motion is detected. ^RM
A:AnswerInstall the Hub in a central place, I think my furthest one is about 30 ft away from the hub and across 2 rooms. Either way when you connect them and have the app, you can see how weak or strong the connection to your cameras is.
A:AnswerSome router may be able to provide better wifi range using their external antennas however, the Arlo base station/SmartHub gives extra layer of security to the cameras. ^RM
A:AnswerYou can place your Arlo camera a maximum of 300 feet (90 meters) from the SmartHub or base station. The maximum line-of-sight range of 300 feet is reduced by each wall, ceiling, or other major obstruction between the camera and base station: https://bit.ly/3mGSr03 ^KN
A:AnswerYou can place your Arlo camera a maximum of 300 feet (90 meters) from the SmartHub or base station. The maximum line-of-sight range of 300 feet is reduced by each wall, ceiling, or other major obstruction between the camera and base station. ^RM
A:AnswerThe usb does support external storage. I currently have a 256gb Sandisk USB installed in mine, and have not tried any other sort of storage. The storage does have to be formatted to work with the hub, option is given in phone app.
A:AnswerWe do offer the Arlo Pro3 cameras in black: https://www.bestbuy.com/site/arlo-pro-3-4-camera-indoor-outdoor-wire-free-2k-hdr-security-camera-system-black/6364584.p?skuId=6364584 Arlo does not offer a Pro4 system. Is there a different model you are referring to? You compare our products using the compare feature on the Best Buy site or via our product page: https://www.arlo.com/en-us/products/default.aspx ^KN
A:AnswerYes, you go through "settings", then "grant access". I don't think guest accounts can watch archived footage unless you have the subscription. I have the Pro3 but hate it. I do not recommend...
A:AnswerArlo Pro 3 camera will come with an Arlo Smart trial. When the trial expires, you have the option to purchase an Arlo Smart subscription. Without an Arlo Smart subscription, you can still add up to 5 cameras to your Arlo account, live stream, and receive motion and audio notifications. Additionally, you may setup local storage feature by following the steps here : https://kb.arlo.com/1146857/. ^RM
