Questions & Answers

Q: QuestionCan you add on more cameras, or a doorbell camera?

Asked 5 years ago by Katie.

• A:Answer Yes, you can add the Arlo doorbell camera to this set up. Since you have the hub, it will automatically recognize the Arlo doorbell camera when you install it. I am unsure if it will recognize other doorbell camera brands.

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    Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White

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    Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - White

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  Answered 5 years ago by mugenedVerified Purchase

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Q: QuestionDoes the recorded videos show time stamp in them?

Asked 5 years ago by ArloSks.

• A:Answer It does state the time that it recorded as well as the day

  Answered 5 years ago by Rxbrwd

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Q: Questionhow far away from modem dose cameras work ?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Arlo - Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System - Black

• A:Answer You can place your Arlo camera a maximum of 300 feet (90 meters) from the SmartHub or base station. The maximum line-of-sight range of 300 feet is reduced by each wall, ceiling, or other major obstruction between the camera and base station. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionIs there a temperature range on these cameras?

Asked 5 years ago by dave.

This question was asked about the related product: Arlo - Pro 3 2-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System

• A:Answer According to Arlo, the range is -4°F to 140°F (-20°C to 60°C).

  Answered 5 years ago by TFOBVerified Purchase

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Q: QuestionWill this camera system function with my 5G home wireless network?

Asked 5 years ago by cagie1.

• A:Answer No it’s uses 2.4ghz band. Most 5g routers have a 2.4 band they can use. 2.4 goes much further then 5g

  Answered 5 years ago by ShivesVerified Purchase

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Q: QuestionHow can we attach a magnetic mount to concrete wall?

Asked 5 years ago by JA.

This question was asked about the related product: Arlo - Pro 3 6-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System - White

• A:Answer I would suggest a small amount of construction adhesive (aka LiquidNails), though a good epoxy should work as well. Concrete screws are an option but would require you to pre-drill and such.

  Answered 5 years ago by mesmedly24

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Q: QuestionCan you hard wire

Asked 5 years ago by Anonymous.

• A:Answer You can hard wire the camera to a solar panel that arlo sells

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this connect to 2G and 5G?

Asked 5 years ago by AJill.

• A:Answer Just 2.4g

  Answered 5 years ago by ShivesVerified Purchase

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Q: QuestionI got the Arlo pro 3 and i set everything up but when i check the library there is not recording.what do i need to do to start recording and for the videos to stay in the library section. It olny said no recording and learn more options

Asked 5 years ago by Mak.

This question was asked about the related product: Arlo - Pro 3 6-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System - White

• A:Answer The Arlo Pro 3 kit comes with a free Arlo Smart trial. If you have not activated the plan or are having trouble activating it, please contact Arlo Support Team for assistance at https://www.arlo.com/en-us/support/contact.aspx. ^RM

  Answered 5 years ago by ArloTeam

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Q: Questionis there a way to mount this simply by sitting it on a mount without using screws?

Asked 5 years ago by jenny.

This question was asked about the related product: Arlo - Pro 3 2-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System

• A:Answer Yes, if you have the magnetic mount. The two camera kit comes with with magnetic mount and one screw mount. If you want both on a magnet then you will need to purchase a second magnetic mount. The magnetic mount, however, uses a screw to install the magnetic part into a wall or surface. So if your question is more about setting a mount then as far as i know there is no mount that doesnt use a screw to set it in place.

  Answered 5 years ago by NealnstarVerified Purchase

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Q: QuestionDoes the pro3 offer two way communication.

Asked 5 years ago by Audie.

• A:Answer Yes

  Answered 5 years ago by JessicaVerified Purchase

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Q: QuestionHow many cameras can I add to this system?

Asked 5 years ago by Sdmf.

This question was asked about the related product: Arlo - Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System - Black

• A:Answer I believe you can add up to 5 devices to the system.

  Answered 5 years ago by optimisticVerified Purchase

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Q: QuestionShould you get the arlo door bell with the pro 3.

Asked 5 years ago by Anonymous.

This question was asked about the related product: Arlo - Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System - Black

• A:Answer If you want a 5th camera

  Answered 5 years ago by TechieVerified Purchase

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Q: QuestionIf I buy the pro 2 setup with 4 cameras can you add a baby monitor as well? I’d like to get cameras for outside but we’re also having a child?

Asked 5 years ago by Dlo.

• A:Answer It could work for that. There is audio, but I’m not sure how it would be at notifying you of the baby moving as it only “turns on” when there is movement and it then sends a notification to your phone. You can monitor a camera live but I’m not sure how long the battery would last doing that.

  Answered 5 years ago by TimDVerified Purchase

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Q: Questioncan you add cameras? I need 8

Asked 5 years ago by larrimore6.

This question was asked about the related product: Arlo - Pro 3 6-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System - White

• A:Answer Yes, you may add up to 15 cameras in a single Arlo SmartHub. Please ensure that your Arlo Smart Plan supports the total number of cameras you will have. Learn more about the Arlo Smart Plans here : https://kb.arlo.com/88/. ^RM

  Answered 5 years ago by ArloTeam

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Q: Questionmax distance from wifi? \

Asked 5 years ago by tr.

• A:Answer About 100 feet it starts to drop signal. Use a WiFi extender for further distance

  Answered 5 years ago by EricaVerified Purchase

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Q: QuestionWhat is the smart hub base model number for this product? Is this 4540 or 5000 model or something else?

Asked 5 years ago by taylortrick.

• A:Answer VM4540

  Answered 5 years ago by BenjaminTVerified Purchase

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Q: Questionhow does the battery last

Asked 5 years ago by Anonymous.

• A:Answer The expected battery life for Arlo Pro 3 cameras is approximately 3-6 months with average use as detailed here: https://kb.arlo.com/1202753. We also want to mention that there are three ways in which your Arlo Pro 3 camera may be powered : (1.) Rechargeable battery (included) (2.) Outdoor Magnetic Charging Cable (sold separately) and (3.) Solar Panel Charger (sold separately). Learn more about optimizing your Arlo Pro 3 camera’s battery life here: https://kb.arlo.com/291

  Answered 5 years ago by ArloTeam

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Q: Questioncan I hook up the Arlo Pro 3 Floodlight Camera to the base station home of the Arlo Pro 3 - Home Security 4 Camera System

Asked 5 years ago by Tony.

• A:Answer Yes, since this system comes with the hub. The hub will recognize the floodlight camera.

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    Arlo - Wireless Floodlight Camera - FB1001 - White

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  Answered 5 years ago by mugenedVerified Purchase

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