Will these cameras work with a 5g WiFi system null

I just purchased a 3 pack of Arlo Essential outdoor cameras In March and now it looks like they do not work as my network has been upgraded to 5 G. I tried creating separate 2.4 GHz and 5G networks but Xfinity now does not recommend separate NW and PW names on it's network even though they allow you to do it. Sometimes only one of the two would show up which is problematic. Even when the 2.4 GHz network was the only one chosen I could not sync. Xfinity stated that their network picks the best network speed for the devices which I believed was causing the problem. Solution: The problem however was in the Arlo software... I deleted old device names that I used before I upgraded my network in the Arlo App. I added then re-added each device as if it were new and it synced.

Yes it works with 5g have 9 cameras

If you are connecting an Arlo camera directly to a WiFi router—without an Arlo SmartHub or base station—you must connect your mobile device to your router’s 2.4 GHz band during the setup process. Many routers broadcast WiFi networks in both 2.4 GHz and 5 GHz bands. Your Arlo floodlight camera directly connects to a 2.4 GHz WiFi network. This means that you must first connect your mobile device to your 2.4 GHz WiFi network, then connect your Arlo device to that same 2.4 GHz WiFi network during the setup process in the Arlo app. The Arlo Video Doorbell, Pro 3 Floodlight Camera, Q, Q Plus, and Baby can connect directly to a 2.4 GHz WiFi network.

“Will these cameras work with a 5g WiFi system”

Asked by Jack 5 years ago

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1-3 of 3 Answers

I just purchased a 3 pack of Arlo Essential outdoor cameras In March and now it looks like they do not work as my network has been upgraded to 5 G. I tried creating separate 2.4 GHz and 5G networks but Xfinity now does not recommend separate NW and PW names on it's network even though they allow you to do it. Sometimes only one of the two would show up which is problematic. Even when the 2.4 GHz network was the only one chosen I could not sync. Xfinity stated that their network picks the best network speed for the devices which I believed was causing the problem. Solution: The problem however was in the Arlo software... I deleted old device names that I used before I upgraded my network in the Arlo App. I added then re-added each device as if it were new and it synced.
Answered by Fergysun 3 years ago
Sorry, there was a problem. Please try again later.
Yes it works with 5g have 9 cameras
Answered by Quique 5 years ago
Sorry, there was a problem. Please try again later.
If you are connecting an Arlo camera directly to a WiFi router—without an Arlo SmartHub or base station—you must connect your mobile device to your router’s 2.4 GHz band during the setup process. Many routers broadcast WiFi networks in both 2.4 GHz and 5 GHz bands. Your Arlo floodlight camera directly connects to a 2.4 GHz WiFi network. This means that you must first connect your mobile device to your 2.4 GHz WiFi network, then connect your Arlo device to that same 2.4 GHz WiFi network during the setup process in the Arlo app. The Arlo Video Doorbell, Pro 3 Floodlight Camera, Q, Q Plus, and Baby can connect directly to a 2.4 GHz WiFi network.
Answered by ArloTeam 5 years ago
Sorry, there was a problem. Please try again later.