Questions & Answers

Name: Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Xbox Series X|S, Xbox One, Windows, Mac OS - White/Green
Brand: Astro Gaming
SKU: 6423471
Price: 99.99 USD
Availability: InStock
Rating: 4.5 (2018 reviews)

Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Xbox Series X|S, Xbox One, Windows, Mac OS - White/Green

Model:: 939-001882; |
SKU:: 6423471

User rating, 4.5 out of 5 stars with 2018 reviews.

Highly rated by customers for:

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Page Showing 41-60 of 71 questions

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QuestionWhy doesn't the mic work. It does sometimes, but alot of times it doesn't register. I can hear everything, but can't communicate. How is this not a waste of money?
Asked 4 years ago by Why.
- Answer That happens to me sometimes. Just unplugging the usb dongle fixes it everytime for me.
  Answered 4 years ago by Frank
  Answer this question
QuestionDoes it connect out of the box to Xbox one x
Asked 5 years ago by Boxguy1.
- Answer Yes
  Answered 5 years ago by Trike
  Answer this question
QuestionI’m having issues with voice quality on discord and then going too world of Warcraft is there certain setting that need turned off between the two programs
Asked 5 years ago by Jayvan75.
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QuestionI have a PS5. I can hear other players but I can’t talk to them. Why?
Asked 5 years ago by Sokem.
- Answer You probably need to lower your mic threshold.
  Answered 5 years ago by Robbievengence
  Answer this question
QuestionAre the headset adjustable?
Asked 5 years ago by Co.
- Answer Very much so
  Answered 5 years ago by Robbievengence
  Answer this question
QuestionWhich one is better for the Xbox Astro A20 headset using the adapter with wires connected to Xbox console, OR the latest version ; Thumb drive ?? I need answers
Asked 5 years ago by LilninjaaaXo.
- Answer Thumb drive for sure!
  Answered 5 years ago by MaD415
  Answer this question
QuestionCAN HEAD SET BE USED WITH A EXTERNAL USB MICROPHONE? OUR ASTRO A10 PLUG IN AND FLIP UP HEADSET MIC AND EXTERNAL MIC WORKS WITH A20 WIRELESS IT DOESNT IS THERE A WAY IT CAN WORK?
Asked 5 years ago by val.
- Answer My PC kept trying to use my headset microphone as the input in the settings but i check it often with reboots on my computer
  Answered 2 years ago by GeoffryC
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QuestionI want to use this between my mac mini for work and my xbox series x, do i just move the usb dongle between the systems? Or do I buy an extra dongle and flick a switch to go from one system to another?
Asked 5 years ago by Austin.
- Answer Just move the dongle for the Bluetooth setting
  Answered 5 years ago by Tywan81
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QuestionDoes it beep for no reason at all or when you mute and unmute it?
Asked 5 years ago by Heartgrave.
- Answer Only when mute and unmute is applied
  Answered 5 years ago by Tywan81
  Answer this question
QuestionDo you have to use the charging cable that comes with it or can you use another charging cable that has the same tip. If someone answers this, it would help A LOT.
Asked 5 years ago by Blank.
- Answer You may use the same cable but it comes with one in boxing I suggest using it
  Answered 5 years ago by Tywan81
  Answer this question
QuestionWhat does a flashing amber light mean when headset is plugged into a laptop?
Asked 5 years ago by Bireeto.
- Answer You have to set it to pc mode by pressing the button on the dongle.
  Answered 5 years ago by Robbievengence
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QuestionAre these comfortable for people with big heads? I was told that astros are comfy for bigger heads.
Asked 5 years ago by Mike.
- Answer They adjust they have these soft comfy cushions and they feel great on my ears
  Answered 5 years ago by Tywan81
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QuestionDoes anyone else have a problem with the mic making you sound like crap to other players? Is there a fix for it ? They are brand new.
Asked 5 years ago by Philmag3.
- Answer We haven’t had that problem sounds like it has a short in the shaft of the mic maybe return for another you might just have a defective pair
  Answered 5 years ago by Tywan81
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Questionhow many times/minutes do i have to charge it
Asked 5 years ago by dylan.
- Answer I charge it every three days
  Answered 5 years ago by Trike
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QuestionCan this be used with Nintendo Switch?
Asked 5 years ago by Yankeemomof4.
- Answer Yes it can be used perfectly
  Answered 4 years ago by Srvmdr
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QuestionWhere can I purchase and extra dongle? I would love to have it for both my PC and Xbox. Do I have to have separate dongles or can I just move them between my PC and Xbox?
Asked 5 years ago by subman82.
- Answer You can order them from the manufacturer at astrogaming.com for $20
  Answered 5 years ago by Austin
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QuestionCan this be used with the PS5
Asked 5 years ago by Shiroitora.
- Answer Not this one but there is a different version that works for PlayStation
  Answered 5 years ago by Anonymous
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QuestionWhen I buy this, will I have to plug it into the audio port at any time?
Asked 5 years ago by Lucas.
- Answer It comes with a small usb stick ( like a mini usb drive) that you stick into any of the ports on your playstation 4. When I plugged mine in the day I got it, it connected with the headphones right away.
  Answered 5 years ago by dsaltmarsh
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QuestionWhy does it say preorder if it came out already and what’s the release date
Asked 5 years ago by Kordel.
- Answer Has nothing to do with the headset. I bought it at Best Buy
  Answered 5 years ago by Trike
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QuestionWill this headset have 3D audio capability?
Asked 5 years ago by Jayson.
- Answer Yes
  Answered 5 years ago by Tywan81
  Answer this question

Showing 41-60 of 71 questions

Questions & Answers

Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Xbox Series X|S, Xbox One, Windows, Mac OS - White/Green

Q: QuestionWhy doesn't the mic work. It does sometimes, but alot of times it doesn't register. I can hear everything, but can't communicate. How is this not a waste of money?

Q: QuestionDoes it connect out of the box to Xbox one x

Q: QuestionI’m having issues with voice quality on discord and then going too world of Warcraft is there certain setting that need turned off between the two programs

Q: QuestionI have a PS5. I can hear other players but I can’t talk to them. Why?

Q: QuestionAre the headset adjustable?

Q: QuestionWhich one is better for the Xbox Astro A20 headset using the adapter with wires connected to Xbox console, OR the latest version ; Thumb drive ?? I need answers

Q: QuestionCAN HEAD SET BE USED WITH A EXTERNAL USB MICROPHONE? OUR ASTRO A10 PLUG IN AND FLIP UP HEADSET MIC AND EXTERNAL MIC WORKS WITH A20 WIRELESS IT DOESNT IS THERE A WAY IT CAN WORK?

Q: QuestionI want to use this between my mac mini for work and my xbox series x, do i just move the usb dongle between the systems? Or do I buy an extra dongle and flick a switch to go from one system to another?

Q: QuestionDoes it beep for no reason at all or when you mute and unmute it?

Q: QuestionDo you have to use the charging cable that comes with it or can you use another charging cable that has the same tip. If someone answers this, it would help A LOT.

Q: QuestionWhat does a flashing amber light mean when headset is plugged into a laptop?

Q: QuestionAre these comfortable for people with big heads? I was told that astros are comfy for bigger heads.

Q: QuestionDoes anyone else have a problem with the mic making you sound like crap to other players? Is there a fix for it ? They are brand new.

Q: Questionhow many times/minutes do i have to charge it

Q: QuestionCan this be used with Nintendo Switch?

Q: QuestionWhere can I purchase and extra dongle? I would love to have it for both my PC and Xbox. Do I have to have separate dongles or can I just move them between my PC and Xbox?

Q: QuestionCan this be used with the PS5

Q: QuestionWhen I buy this, will I have to plug it into the audio port at any time?

Q: QuestionWhy does it say preorder if it came out already and what’s the release date

Q: QuestionWill this headset have 3D audio capability?

Most-viewed items

QuestionWhy doesn't the mic work. It does sometimes, but alot of times it doesn't register. I can hear everything, but can't communicate. How is this not a waste of money?

QuestionDoes it connect out of the box to Xbox one x

QuestionI’m having issues with voice quality on discord and then going too world of Warcraft is there certain setting that need turned off between the two programs

QuestionI have a PS5. I can hear other players but I can’t talk to them. Why?

QuestionAre the headset adjustable?

QuestionWhich one is better for the Xbox Astro A20 headset using the adapter with wires connected to Xbox console, OR the latest version ; Thumb drive ?? I need answers

QuestionCAN HEAD SET BE USED WITH A EXTERNAL USB MICROPHONE? OUR ASTRO A10 PLUG IN AND FLIP UP HEADSET MIC AND EXTERNAL MIC WORKS WITH A20 WIRELESS IT DOESNT IS THERE A WAY IT CAN WORK?

QuestionI want to use this between my mac mini for work and my xbox series x, do i just move the usb dongle between the systems? Or do I buy an extra dongle and flick a switch to go from one system to another?

QuestionDoes it beep for no reason at all or when you mute and unmute it?

QuestionDo you have to use the charging cable that comes with it or can you use another charging cable that has the same tip. If someone answers this, it would help A LOT.

QuestionWhat does a flashing amber light mean when headset is plugged into a laptop?

QuestionAre these comfortable for people with big heads? I was told that astros are comfy for bigger heads.

QuestionDoes anyone else have a problem with the mic making you sound like crap to other players? Is there a fix for it ? They are brand new.

Questionhow many times/minutes do i have to charge it

QuestionCan this be used with Nintendo Switch?

QuestionWhere can I purchase and extra dongle? I would love to have it for both my PC and Xbox. Do I have to have separate dongles or can I just move them between my PC and Xbox?

QuestionCan this be used with the PS5

QuestionWhen I buy this, will I have to plug it into the audio port at any time?

QuestionWhy does it say preorder if it came out already and what’s the release date

QuestionWill this headset have 3D audio capability?