Questions & Answers

Name: ASUS - ROG Gaming Desktop - Intel Core i7-9700K - 16GB Memory - NVIDIA GeForce RTX 2080 SUPER - 2TB HDD + 512GB SSD - Black
Brand: ASUS
SKU: 6401068
Price: 1518.99 USD
Rating: 4.1 (392 reviews)

ASUS - ROG Gaming Desktop - Intel Core i7-9700K - 16GB Memory - NVIDIA GeForce RTX 2080 SUPER - 2TB HDD + 512GB SSD - Black

Model:: G15CX-B10; |
SKU:: 6401068

User rating, 4.1 out of 5 stars with 392 reviews.

Highly rated by customers for:

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Questioniv had this pc for a good bit and I was wondering if I could upgrade the CPU to a i9-9900k
Asked 4 years ago by vert.
- Answer ASUS doesn't provide hardware cutomization or hardware upgrade support.
  Answered 4 years ago by ASUS Answers
  Answer this question
QuestionI bought 2x 16gig Corsair Vengeance LPX chips but my computer will not boot up. I kept the stock chip and added just one Corsair Vengeance chip and the computer boots up but only reads 16gigs. Bios showed 2666 but i selected 3200. Still not reading 32gig
Asked 4 years ago by Nem.
- Answer Please verify if the RAM meets the system requirements of the desktop PC and are verified working properly.
  Answered 4 years ago by ASUS Answers
  Answer this question
QuestionI want to add my drive from my other gaming desktop. Is there a slot available to add a 1 TB SATA SSD? If not, any recommendations for a good gaming pc that allows the expansion?
Asked 4 years ago by GeekGirl.
- Answer The desktop PC is a complete and fully-configured system that can handle power-hungry game and applications, without the need of upgrade. ASUS doesn't provide hardware customization or hardware upgrade support. The 1TB hardrive can easily be connected to the USB port using a hardrive enclosure.
  Answered 4 years ago by ASUS Answers
  Answer this question
QuestionHaw can I get the full 3200 from my ram?
Asked 4 years ago by Anonymous.
- Answer For troubleshooting help, please reach out to ASUS Support either by phone, chat, or email. https://www.asus.com/support/ You can also find us on Twitter @AsusHelpUS.
  Answered 4 years ago by ASUS Answers
  Answer this question
QuestionAre the three display ports single mode or dual mode? Or asked a different way, do I need an active adapter to connect to an HDMI input on my monitors?
Asked 4 years ago by Taglotn.
- Answer You can connect 4x displays. Here are the ports on the GPU. 1x HDMI 3x DisplayPort 1x USB Type-C
  Answered 4 years ago by ASUS Answers
  Answer this question
QuestionDOES THE PC's motherboard have ALL OF THE FOLLOWING OUTPUT JACK CONNECTIONS for 5.1 surround sound? 1. Center/Sub channel output jack, 2. Left/right Side Channel output jack, and 3. Stereo Audio output jack?
Asked 4 years ago by Billy.
- Answer Yes, output jacks or ports to setup 5.1 surround sound system are available.
  Answered 4 years ago by ASUS Answers
  Answer this question
QuestionCan i add more sticks of ram?
Asked 4 years ago by jord.
- Answer Unfortunately, No you would need to replace the exciting RAMs.
  Answered 4 years ago by ASUS Answers
  Answer this question
QuestionHas anybody had issues with games freezing for a second or entirely crashing? This is consistently happening and I've had a full crash once or twice, New to PC gaming and have only owned this rig for 3 days. Warzone graphics settings are low for high fps
Asked 4 years ago by Zach.
- Answer Not at all. I would warranty claim it or return it.
  Answered 4 years ago by Ryan
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QuestionWhen I go into the bios I cannot change the XMP profile. I have upgraded the RAM sticks to 2x16gb Corsair vengeance pro’s at 3200Mhz and they run at 2133. When I try to change the xmp it goes back to default. If I try to make it custom, system turns off
Asked 4 years ago by Jfawz.
- Answer Please reach out to our support team here: https://www.asus.com/support/callus
  Answered 4 years ago by ASUS Answers
  Answer this question
QuestionIs there room or space to add second ssd onto where the current 512 is, is there a second side to it?
Asked 4 years ago by SALC.
- Answer Unlikely. There is no M.2 slot on the board, and the drive cage is stuff with cabling. You could untangle the cable mess, put it inside the case, then get another drive in there but ... good luck with that. The case is honestly too small in general for this rig unless you are only going to use it stock and nothing else.
  Answered 4 years ago by Skroo
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QuestionWhat cables are needed to plug in the pc, or does the pc come with the cables.
Asked 4 years ago by Anonymous.
- Answer This unit comes with a mouse, keyboard and power cord. You will need an external monitor as well to use this machine.
  Answered 2 years ago by ASUS Answers
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QuestionHow can i add a new hard drive on top of the one that comes with it and also how do i access the hard drive to remove it
Asked 4 years ago by Ron.
- Answer For configuration/upgrade help, please reach out to ASUS Support either by phone, chat, or email. https://www.asus.com/support/ You can also find us on Twitter @AsusHelpUS.
  Answered 4 years ago by ASUS Answers
  Answer this question
QuestionIs this pc’s cpu upgradable to the i9 9900k? If so once done does anything else need to be done?
Asked 4 years ago by ThaBeast25.
- Answer We do not recommending upgrading the CPU, as BIOS support for the 9900K is not guaranteed.
  Answered 4 years ago by ASUS Answers
  Answer this question
QuestionWhere is the hard drive to replace or upgrade in this system?
Asked 4 years ago by Khaotic.
- Answer For upgrade and troubleshooting help, please reach out to ASUS Support either by phone, chat, or email. https://www.asus.com/support/ You can also find us on Twitter @AsusHelpUS.
  Answered 4 years ago by ASUS Answers
  Answer this question
QuestionHow many expansion bays 2.5/3.5 does this desktop have? Don't see in specs. NEED TO INSTALL OLD SSD SATA
Asked 4 years ago by Bob.
- Answer The desktop computer is a fully-configured, complete system that can handle any power-hungry game or application, without compromising system speed or performance. ASUS doesn't provide hardware upgrade support.
  Answered 4 years ago by ASUS Answers
  Answer this question
Questionis this pc easy to upgrade parts? Also, is it possible to add two 16gb rams sticks into each slot? Also, what is the max frequency it goes up to? Finally, can i change the cooler/fan for the cpu?
Asked 4 years ago by david.
- Answer Yes it is I got CORSAIR - Dominator Platinum RGB 32GB (2PK 16GB) 3.2GHz PC4-25600 DDR4… in mine and it’s a monster
  Answered 4 years ago by WebDevolopKing82
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QuestionWhere is the ssd 512gb (m.2 pcie) ? Actually located because under storage it only detects the HDD 2tb on the screen. I opened the back panel and only see the hdd 2tb
Asked 4 years ago by SlimSlugga713.
- Answer It is located directly on the motherboard. For troubleshooting help, please reach out to ASUS Support either by phone, chat, or email. https://www.asus.com/support/ You can also find us on Twitter @AsusHelpUS.
  Answered 4 years ago by ASUS Answers
  Answer this question
QuestionWill a Kraken X53 240mm or X63 280mm AIO Liquid CPU cooler fit in this case? Maybe on the top? I want to change the CPU air cooler this came with for a liquid cooler for a quieter, less intensive gaming experience but I cannot find case specs anywhere.
Asked 4 years ago by Sara.
- Answer The desktop computer is a complete system that is ready to go, it's not upgradeable.
  Answered 4 years ago by ASUS Answers
  Answer this question
QuestionCan someone give an exact parts list? Like brand names of all the components? I could've sworn I saw it but now i cant find it
Asked 4 years ago by daroark.
- Answer The parts list for the desktop PC is not provided to end-users.
  Answered 4 years ago by ASUS Answers
  Answer this question
QuestionIf I wanted to, could I dual channel with this if I added more ram?
Asked 4 years ago by Ventispurr.
- Answer No. The reason why is because i did the same thing using an extra ddr4 ram stick i had, it didn’t even read it into its system, as if i didnt put it in at all. Not only that, but there’s only 2 slots not 4.
  Answered 4 years ago by Thewizardbrand
  Answer this question

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Questions & Answers

ASUS - ROG Gaming Desktop - Intel Core i7-9700K - 16GB Memory - NVIDIA GeForce RTX 2080 SUPER - 2TB HDD + 512GB SSD - Black

Q: Questioniv had this pc for a good bit and I was wondering if I could upgrade the CPU to a i9-9900k

Q: QuestionI bought 2x 16gig Corsair Vengeance LPX chips but my computer will not boot up. I kept the stock chip and added just one Corsair Vengeance chip and the computer boots up but only reads 16gigs. Bios showed 2666 but i selected 3200. Still not reading 32gig

Q: QuestionI want to add my drive from my other gaming desktop. Is there a slot available to add a 1 TB SATA SSD? If not, any recommendations for a good gaming pc that allows the expansion?

Q: QuestionHaw can I get the full 3200 from my ram?

Q: QuestionAre the three display ports single mode or dual mode? Or asked a different way, do I need an active adapter to connect to an HDMI input on my monitors?

Q: QuestionDOES THE PC's motherboard have ALL OF THE FOLLOWING OUTPUT JACK CONNECTIONS for 5.1 surround sound? 1. Center/Sub channel output jack, 2. Left/right Side Channel output jack, and 3. Stereo Audio output jack?

Q: QuestionCan i add more sticks of ram?

Q: QuestionHas anybody had issues with games freezing for a second or entirely crashing? This is consistently happening and I've had a full crash once or twice, New to PC gaming and have only owned this rig for 3 days. Warzone graphics settings are low for high fps

Q: QuestionWhen I go into the bios I cannot change the XMP profile. I have upgraded the RAM sticks to 2x16gb Corsair vengeance pro’s at 3200Mhz and they run at 2133. When I try to change the xmp it goes back to default. If I try to make it custom, system turns off

Q: QuestionIs there room or space to add second ssd onto where the current 512 is, is there a second side to it?

Q: QuestionWhat cables are needed to plug in the pc, or does the pc come with the cables.

Q: QuestionHow can i add a new hard drive on top of the one that comes with it and also how do i access the hard drive to remove it

Q: QuestionIs this pc’s cpu upgradable to the i9 9900k? If so once done does anything else need to be done?

Q: QuestionWhere is the hard drive to replace or upgrade in this system?

Q: QuestionHow many expansion bays 2.5/3.5 does this desktop have? Don't see in specs. NEED TO INSTALL OLD SSD SATA

Q: Questionis this pc easy to upgrade parts? Also, is it possible to add two 16gb rams sticks into each slot? Also, what is the max frequency it goes up to? Finally, can i change the cooler/fan for the cpu?

Q: QuestionWhere is the ssd 512gb (m.2 pcie) ? Actually located because under storage it only detects the HDD 2tb on the screen. I opened the back panel and only see the hdd 2tb

Q: QuestionWill a Kraken X53 240mm or X63 280mm AIO Liquid CPU cooler fit in this case? Maybe on the top? I want to change the CPU air cooler this came with for a liquid cooler for a quieter, less intensive gaming experience but I cannot find case specs anywhere.

Q: QuestionCan someone give an exact parts list? Like brand names of all the components? I could've sworn I saw it but now i cant find it

Q: QuestionIf I wanted to, could I dual channel with this if I added more ram?

Questioniv had this pc for a good bit and I was wondering if I could upgrade the CPU to a i9-9900k

QuestionI bought 2x 16gig Corsair Vengeance LPX chips but my computer will not boot up. I kept the stock chip and added just one Corsair Vengeance chip and the computer boots up but only reads 16gigs. Bios showed 2666 but i selected 3200. Still not reading 32gig

QuestionI want to add my drive from my other gaming desktop. Is there a slot available to add a 1 TB SATA SSD? If not, any recommendations for a good gaming pc that allows the expansion?

QuestionHaw can I get the full 3200 from my ram?

QuestionAre the three display ports single mode or dual mode? Or asked a different way, do I need an active adapter to connect to an HDMI input on my monitors?

QuestionDOES THE PC's motherboard have ALL OF THE FOLLOWING OUTPUT JACK CONNECTIONS for 5.1 surround sound? 1. Center/Sub channel output jack, 2. Left/right Side Channel output jack, and 3. Stereo Audio output jack?

QuestionCan i add more sticks of ram?

QuestionHas anybody had issues with games freezing for a second or entirely crashing? This is consistently happening and I've had a full crash once or twice, New to PC gaming and have only owned this rig for 3 days. Warzone graphics settings are low for high fps

QuestionWhen I go into the bios I cannot change the XMP profile. I have upgraded the RAM sticks to 2x16gb Corsair vengeance pro’s at 3200Mhz and they run at 2133. When I try to change the xmp it goes back to default. If I try to make it custom, system turns off

QuestionIs there room or space to add second ssd onto where the current 512 is, is there a second side to it?

QuestionWhat cables are needed to plug in the pc, or does the pc come with the cables.

QuestionHow can i add a new hard drive on top of the one that comes with it and also how do i access the hard drive to remove it

QuestionIs this pc’s cpu upgradable to the i9 9900k? If so once done does anything else need to be done?

QuestionWhere is the hard drive to replace or upgrade in this system?

QuestionHow many expansion bays 2.5/3.5 does this desktop have? Don't see in specs. NEED TO INSTALL OLD SSD SATA

Questionis this pc easy to upgrade parts? Also, is it possible to add two 16gb rams sticks into each slot? Also, what is the max frequency it goes up to? Finally, can i change the cooler/fan for the cpu?

QuestionWhere is the ssd 512gb (m.2 pcie) ? Actually located because under storage it only detects the HDD 2tb on the screen. I opened the back panel and only see the hdd 2tb

QuestionWill a Kraken X53 240mm or X63 280mm AIO Liquid CPU cooler fit in this case? Maybe on the top? I want to change the CPU air cooler this came with for a liquid cooler for a quieter, less intensive gaming experience but I cannot find case specs anywhere.

QuestionCan someone give an exact parts list? Like brand names of all the components? I could've sworn I saw it but now i cant find it

QuestionIf I wanted to, could I dual channel with this if I added more ram?