A:AnswerThe laptop needs to be sent in for warranty repair if the onboard memory failed. It will not work with the removable RAM if the onboard memory is faulty.
A:AnswerThe ASUS Vivobook 16 OLED (M1605YA) features a user-friendly 180° lay-flat hinge. While it doesn’t go a full 360 degrees, the hinge design allows you to lay the laptop flat on a surface.
A:AnswerIn order to resolve the audio problem, please verify if internet connection or service is working properly and stable since poor internet connection will definitely affect the audio quality. Also, please verify if the laptop is running with the most current Windows and audio driver update. Should you need further assistance, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
A:AnswerThis laptop supports non-ECC, unbuffered DDR4-3200MHz SODIMM. This laptop was not designed for gaming, it is possible to play games at low settings.
A:AnswerUnsure on this model, however it should be noted that typically Asus does not include a cable for SATA drives if the laptop is not purchased with one already. The Vivobook series also does not typically use standard mounting rails, but has historically fit their secondary hard disk drives using a molded silicone rubber mounting gasket.
A:AnswerNo, this specific laptop model doesn't come pre-installed with MS Office. To install your own copy of Office, please login to your Microsoft account, go to the Microsoft Store in order to install it.
A:AnswerThe USB-C port on this model does not support an external monitor. It supports data transmission, output voltage/current to external devices (e.g.: mobile phone/pad), and USB TYPE-C adapter (power delivery) to charge the laptop.
