Questions & Answers

Q: QuestionWhat is the graphic card used in this laptop? Is it Intel Arch or Intel Arch 140T? Intel Core Ultra 9 285H supports Intel Arch 140T, but the specifications don't seem to include that.

Asked 5 months ago by Halva.

• A:Answer System Info says it is a 140T graphics card. See the screenshot.

  Answered 3 months ago by BillMVerified Purchase

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Q: QuestionCould you please confirm whether this device have Thunderbolt™ Share licensed? https://www.intel.com/content/www/us/en/download/822291/thunderbolt-share.html#:~:text=At%20least%20one%20PC%20or,or%20Thunderbolt%E2%84%A2%205%20cable.

Asked 5 months ago by Jax.

• A:Answer This laptop does not have Thunderbolt Share licensed directly, however it can utilize Thunderbolt Share by using a Thunderbolt-enabled dock or monitor that is licensed for the feature.

  Answered 5 months ago by ASUS Answers

  
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Q: QuestionHi, I'm looking to buy this laptop for my work. I use a software named Mastercam and graphics card is important for it. Would you be able to let me know if this Intel Arc graphic card is integrated or not? Thank you.

Asked 6 months ago by Valdi.

• A:Answer The Intel Arc Graphics in the ASUS UX3405CA is an integrated GPU, built into the processor rather than a standalone dedicated graphics card. For Mastercam, a dedicated GPU such as an NVIDIA RTX or AMD Radeon Pro may provide superior performance, especially for demanding 3D modeling and rendering tasks.

  Answered 6 months ago by ASUS Answers

  
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Q: Questiondoes this model have noise cancellation while on zoom meetings

Asked 6 months ago by JGiul.

• A:Answer The ASUS UX3405CA (Zenbook 14 OLED) is equipped with AI-powered noise cancellation technology, designed to enhance audio clarity during Zoom meetings and other online communications. This feature is accessible via the MyASUS app, where users can enable and customize both AI Noise-Canceling Microphone and AI Noise-Canceling Speaker settings for optimal performance. https://www.asus.com/laptops/for-home/zenbook/asus-zenbook-14-oled-ux3405/techspec/

  Answered 6 months ago by ASUS Answers

  
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Q: QuestionWill this model support microsoft stylet pen and its software?

Asked 6 months ago by JGiul.

• A:Answer The ASUS UX3405CA (Zenbook 14 OLED) supports the ASUS Pen SA203H, which is compatible with MPP 2.0 (Microsoft Pen Protocol). As a result, it should also be compatible with the Microsoft Surface Pen and other styluses that adhere to MPP 2.0 standards. https://www.asus.com/laptops/for-home/zenbook/asus-zenbook-14-oled-ux3405/techspec/

  Answered 6 months ago by ASUS Answers

  
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Q: QuestionHow many displays can this support. Thunderbolt 4 supports 2. Can these be used concurrently with the HDMI port? I need three screens when I'm at home. Thanks.

Asked 7 months ago by CliffT.

Q: QuestionWhat comes in the box? Does this version come with the sleeve and Ethernet adapter for the US? (UX3405CA-PS99T)

Asked 7 months ago by Burgolini.

• A:Answer What's Included ASUS Zenbook 14, Sleeve, USB-A to RJ45 gigabit ethernet adapter, 65W AC Adapter, Warranty Card and Manual

  Answered 6 months ago by Anonymous

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Q: QuestionCan the screen hinge open up 180 degrees?

Asked 7 months ago by Anonymous.

• A:Answer The ASUS UX3405CA's screen hinge does not open up to 180 degrees.

  Answered 7 months ago by ASUS Answers

  
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Q: Questionim going to be travelling to LA in may for a couple days. is this model avaible to buy directly in a best buy store there? the closest shop will be montebello for me

Asked 7 months ago by bestbuyer.

Q: Questioncan ram be upgraded in this computer?

Asked 8 months ago by jayw.

• A:Answer The RAM in the ASUS UX3405CA cannot be upgraded as it is soldered onto the motherboard.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionCan it run Visual Studio 2022 and VS Code with no issues?

Asked 8 months ago by Coder.

• A:Answer With an Intel Core Ultra 9 285H processor, an Intel Arc GPU, and 32GB of RAM, the ASUS UX3405CA is capable of running Visual Studio 2022 and VS Code smoothly. This hardware setup provides excellent performance for software development, including handling large projects, multitasking, and even tasks that require substantial computing power like debugging or running virtual machines.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionWill I have coverage under the 12-month warranty if I need to contact support while using the laptop in Brazil?

Asked 8 months ago by anonuser.

• A:Answer Yes, this laptop has a one-year international warranty, it includes technical support while using the laptop in Brazil.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionIs the 1 year warranty for this product applicable if product is used in India? How can we claim the warranty in India? Is the extended warranty applicable for India region?

Asked 8 months ago by asusfan.

• A:Answer Yes, the 1 year international warranty for this laptop is applicable in India. To claim warranty, you need to contact ASUS India at: https://www.asus.com/in/support/callus/ for details. Extended warranty for ASUS laptop purchased from US is not valid in India.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionDoes this one have a single fan or dual fan? The version that had 155H last year had a single fan and issues maintaining the laptop cool.

Asked 9 months ago by Yeyo.

• A:Answer This laptop has a single fan for the cooling system.

  Answered 9 months ago by ASUS Answers

  
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Q: QuestionWill this laptop have dual-fan ASUS intelligent performance Tech?

Asked 9 months ago by Trevsmith88.

• A:Answer Yes, this laptop has Copilot in Windows 11, it complements your capabilities and creativity with intelligent assistance.

  Answered 8 months ago by ASUS Answers

  
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