Questions & Answers

Q: QuestionHow do you charge the headphone, it's not a standard cord that came with it?

Asked 4 years ago by BAW629.

• A:Answer It’s a “C” charger

  Answered 3 years ago by Unhappycustomer

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Q: QuestionAre all Beats set up for Apple or can you use them for android devices too? I have a Samsung Galaxy S21 Ultra 5G. Can I still use voice commands by saying "Hey Google"?

Asked 5 years ago by Greatpurchase.

• A:Answer Mine works great with my Motorola One 5G Ace. No problem at all with bluetooth connection or reception. I use at work and can still hear even when a distance at least 50 feet from phone, in purse, in drawer of my office desk.

  Answered 4 years ago by RJCE

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Q: QuestionIs this product good for hearing loss and does it have volume control?

Asked 5 years ago by Anonymous.

• A:Answer Yes they have volumes control in the left side.

  Answered 3 years ago by MarthaVerified Purchase

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Q: QuestionCan you make calls using the ear phones

Asked 5 years ago by Kez.

• A:Answer Yes you can make phone calls with These earbuds. There is a remote on the neck band with a microphone, volume, and call button.

  Answered 3 years ago by Bigt

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Q: QuestionCan you use these with Fitbit versa?

Asked 5 years ago by Christine.

This question was asked about the related product: Beats - Flex Wireless Earphones - Yuzu Yellow

• A:Answer no.

  Answered 2 years ago by Sillygod

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Q: QuestionIt sounds like a dumb question but can I use this with Android

Asked 5 years ago by Funk.

• A:Answer I would think so, they are just Bluetooth and should connect to any device

  Answered 5 years ago by Jennycakes21Verified Purchase

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Q: QuestionCan I add AppleCare to this product? I don’t see the option to add it to my card

Asked 5 years ago by Anonymous.

• A:Answer Yes you can add Apple care. A most likely will have to go to apple's website to purchase the protection.

  Answered 3 years ago by Bigt

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Q: QuestionHello, is there a mute function on these earphones?

Asked 5 years ago by Beanss.

• A:Answer No there is no mute function on these headphones but there is a pause when you press the center button or you can turn the volume all the way down through the vol rocker on the neck remote.

  Answered 3 years ago by Bigt

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Q: QuestionHas anyone used these for running? I’ve tried Samsung buds and AirPods and they seem to fall out. Looking for wireless but nothing bulky.

Asked 5 years ago by Bbreviews.

• A:Answer Not running, but for indoor roller skating they work very well.

  Answered 5 years ago by Cannotkeepup

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Q: Questionis this cable as long as the beats x? sometimes the beats x cable seemed a bit long.

Asked 5 years ago by Metaldad1.

• A:Answer Yes

  Answered 3 years ago by Mads

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Q: QuestionAre these earbuds Noise Cancelling while on a plane??

Asked 2 years ago by TrixieG.

• A:Answer No

  Answered 2 years ago by TRWDESIGNVerified Purchase

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Q: QuestionHi, I bought the Beats Flex headphones (Bought at Best Buy 5/2023) and it says it comes with 3 free months of Apple TV. How do I redeem? There is nothing is in the box. Thanks.

Asked 2 years ago by komc.

• A:Answer you shouldve gotten an email . Type in your email search bar "best buy" and look for the one that says apple music trial

  Answered 2 years ago by frv6999Verified Purchase

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Q: QuestionHow to know which is the LEFT and RIGHT earbud? Maybe I am old fashion but with modern earphones like these how do you quickly know which is for the LEFT and RIGHT ear, as they aren't marked?

Asked 3 years ago by JD401.

• A:Answer Its labeled on the inside.. also trick i use is power button is on the right volume on the left lol hopefully that helps

  Answered 3 years ago by Adam718Verified Purchase

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Q: QuestionDo the Beats headphones work with Peloton bike?

Asked 4 years ago by Bjo.

• A:Answer Provided it has Bluetooth connecting capability yes I can.

  Answered 3 years ago by FrankVerified Purchase

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Q: QuestionWould it be a bad idea to workout with these or should I not be “sweating” about it? Lol

Asked 4 years ago by TigBitties.

• A:Answer I use then while working out and cleaning the house, sweat doesn't seem to bother then at all.

  Answered 4 years ago by Dezz

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Q: QuestionDo they work with android devices?

Asked 4 years ago by kleesa.

This question was asked about the related product: Beats - Flex Wireless Earphones - Flame Blue

• A:Answer Yes! And was so easy for my LG Stylo 4+ to connect to! I have purchased 3 pair of these, one for myself and 2 as gifts. Sound quality on both ends is AMAZING!

  Answered 4 years ago by Dezz

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Q: QuestionDoes it have rewind and forward buttons?

Asked 5 years ago by Alswep.

• A:Answer The play / pause button will ff with two taps and rewind with three taps.

  Answered 4 years ago by FlexiblesoundearbudsVerified Purchase

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Q: QuestionCan you pair two devices at the same time

Asked 5 years ago by bearcat1955.

• A:Answer Yes you can paid two devices at the same time. That's how my daughter and I skate to the same music at the rink.

  Answered 5 years ago by Cannotkeepup

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Q: QuestionAre these earbuds noise canceling? I want great sound, but I also want my conversations to be noise free!

Asked 5 years ago by Mika.

• A:Answer I just got these today and am currently charging them. Haven’t even used them yet, but just a quick note to say these headphones do NOT utilize active noise cancellation technology. Instead, it is called “noise isolation.” There is a huge difference, and you would see a much higher purchase price (and shorter battery life) for true noise cancellation. I don’t want to bore you with the technological explanation, but want you to know what you are purchasing.

  Answered 5 years ago by Sudzman

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