A:Answer It was recommended to me to get a different set of ear buds. There is a place in the settings, accessed by Bluetooth, once you select the powerbeat pros to ensure your fit has the right seal. I was able to test them in the settings to check and ensure I was getting a good seal, I finally found the pair that worked but they still felt off. I just got another set. I was surprised I had to go larger for a better seal. I have never had to use the large size.
