Questions & Answers

Q: QuestionCan this be used for gaming like for a Nintendo Switch -

Asked 5 years ago by MulDrago.

This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earphones - Spring Yellow

• A:Answer Anything that has Bluetooth

  Answered 5 years ago by Winner

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Q: Questionare these compatible with Samsung Galaxy note 10+?

Asked 5 years ago by Burt.

• A:Answer I have the Samsung s20. You need the app to connect it to your phone and should work fine. Only downside is you need to rely on the case to connect the beats so if the case is dead, you can't connect the beats to your phone. I don't charge my case often so found myself frustrated often

  Answered 4 years ago by Cedes

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Q: QuestionAre these good headphones for snowboarding?

Asked 5 years ago by Cj.

• A:Answer Though I do not snowboard I would think so. They’re supposed to be water resistant. They stay in place and the controls seem like they would be easy to operate while wearing gloves.

  Answered 5 years ago by IMILL0311

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Q: QuestionDo they have microphones so you can talk in the phone with them

Asked 5 years ago by Anonymous.

This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earphones - Spring Yellow

• A:Answer Yes, the call quality is very clear on both sides

  Answered 5 years ago by Toffer

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Q: QuestionIs there an audio delay, for games, videos, ect.

Asked 5 years ago by Joe.

• A:Answer I have never had any delays.

  Answered 5 years ago by turbo128

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Q: QuestionAre these noise canceling?

Asked 5 years ago by Mel.

• A:Answer No but since it’s right in your ear you don’t hear anything anyways.

  Answered 5 years ago by Violeta

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Q: QuestionCan these be worn with hearing aids?

Asked 5 years ago by Anonymous.

• A:Answer Yes they can

  Answered 5 years ago by JW1976

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Q: QuestionDo these work with android?

Asked 5 years ago by Sirgma.

This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earphones - Spring Yellow

• A:Answer Yes

  Answered 5 years ago by Ezra

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Q: QuestionWhat is the bluetooth range on the earbuds? I'm looking to be around 40 - 50 meters from my phone while connected.

Asked 5 years ago by Bear.

• A:Answer 40 m- 50m good to go Hey, you will be reaching near its max but I find they will do this distance unless their is obstruction in the way. Then it gets choppy but it fights impressively hard to stay connected

  Answered 5 years ago by Post

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Q: QuestionIf I am on a phone call, and a text message comes through..will I hear the beep/notification sound in my ear while I’m on the phone?

Asked 5 years ago by Notifications.

• A:Answer I have an iPhone and if you have your side button turned on yes you will have your notification sound but it’s best to let Siri read them to you

  Answered 5 years ago by Terrijane

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Q: QuestionI need Bluetooth earphones to watch TV without disturbing anyone else. (My TV has Bluetooth.) The product info, and the reviews, only mention using them for athletics. Are they good for other activities like watching TV?

Asked 5 years ago by MaryY.

• A:Answer Yes. I have paired them with my MacBook Pro and the performance is terrific for other activities using Bluetooth connectivity.

  Answered 5 years ago by PowerbeatsRock

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Q: QuestionCan I choose for the hook to go behind my hear?

Asked 5 years ago by goober.

• A:Answer I don’t think it’s an option not to have them behind your ear. They seem to be designed to hook over your ear, probably to make them more secure. The ear hooks are adjustable and pretty slim, so they’re not uncomfortable.

  Answered 5 years ago by ZB425

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Q: QuestionHow do you power the earbuds on

Asked 5 years ago by Aggravated.

This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earbuds - Lava Red

• A:Answer Must be placed back in case they came in, which has to be plugged in with charging cable. When placed back in the case they are attached magnetically which is great and don't have to hassle with adjusting or worry about any cables in the way as headphone with a cable. the case is for pairing, charging, and keeping headphones from damage. so don't lose the case.

  Answered 5 years ago by D3386

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Q: Questionare they noise canceling

Asked 5 years ago by pinkstar46.

This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earphones - Cloud Pink

• A:Answer They are not! U less ours were defective but they are not the greatest!

  Answered 5 years ago by Maryfranco21

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Q: QuestionCan these be used with computers for virtual meetings? Do they keep outside noise at a minimum?

Asked 5 years ago by Sybil.

• A:Answer Yes they can be as long as your streaming device has Bluetooth.

  Answered 5 years ago by Marvelgroot

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Q: QuestionSo I have one headphones but I lost the box does the ganrentee replace it?

Asked 5 years ago by Alex.

• A:Answer No. You can go to Apple and put the replacement fee for one. Usually around 90 dollars.

  Answered 4 years ago by WardaddyVerified Purchase

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Q: QuestionCan I use them with Playstation 4 ?

Asked 5 years ago by LowriderRay.

• A:Answer You can’t unfortunately

  Answered 4 years ago by Jesus

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Q: QuestionAre theblue tooth earbuds pro sweat proof

Asked 5 years ago by Joey.

• A:Answer they are actually very sweat proof - I exercise in them exclusively - no issue.

  Answered 5 years ago by Post

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Q: QuestionI lost the instruction it was a gift now i cant turn them on where should i look to get help

Asked 5 years ago by Anonymous.

• A:Answer Charge the beats with the cable provided.. put them in together... open the case and leave the earbud in the case and hold the little circle thats in the case for 5 seconds... This should reset them. Turn on your phone and go to bluetooth.. it should appear there are Powerbeats Pro. Youre welcome

  Answered 5 years ago by dewey

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