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I have had a lot of trouble with thunderbolt docking station in general. Make sure that the docking station firmware is current. Most of the issues I ran into were cleared up once I downloaded and updated the firmware on the docking station. Check the model of the docking station and download the 'google' thunderbolt 3 docking 'mode' firmware. For example here is firmware for ThinkPad Thunderbolt 3 Dock (40AC) https://pcsupport.lenovo.com/us/en/downloads/DS506115
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