A:AnswerI'm sorry to hear you're having trouble with the safety bolts on your Best Buy essentials™ Full Motion TV Wall Mount. Here are a few steps to help you secure the mount and prevent the TV from sliding:
1. Check the Alignment:
- Ensure that the mounting plate is properly aligned with the wall bracket. Misalignment can cause the bolts to not fit correctly.
2. Use the Correct Bolts:
- Verify that you are using the correct bolts provided in the mounting kit. Using the wrong size can cause issues with securing the plate.
3. Tighten the Bolts Properly:
- Make sure the bolts are tightened evenly and securely. If they are not tightened properly, the plate may not hold the TV in place.
4. Use Additional Spacers or Washers:
- If the bolts are still not making a good connection, you might need to use additional spacers or washers to ensure a snug fit.
5. Locking Mechanism:
- Ensure that the locking mechanism is engaged. Some mounts have a locking system that needs to be activated to secure the TV in place. Refer to the user manual for specific instructions on how to engage the lock.
If you've tried these steps and the issue persists, there might be a defect with the mount. In that case, I recommend contacting Best Buy customer support for further assistance or to inquire about a replacement.
If you have any other questions or need further assistance, feel free to ask!
A:AnswerDepending on how unlevel it is you may have to redo it. If it’s just slightly unlevel you can maneuver the tv to get close enough to being level from the naked eye.
A:AnswerHi Best Buy Essentials Customer! Thank you so much for reaching us out with regards to your inquiry about the tilt adjustment of your Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. Thus, on your user's manual, you can check it, go to installation instruction and check step 8, you can see there where the tilt adjustment located. Furthermore, if you don't have a copy of the user's manual, you can check the link below, go to features and now, you can download it. |Angelica| Best Buy Essentials Support| https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333
A:AnswerI have a 46 inch TV now settting on a cabinet that is only 41 inch to center of screen. Looks perfect for sitting in recliner. Not sure why I would want to put a new 55 inch TV 61 inches to center of screen on the wall. Looks way to high. Get a crook in neck looking up.
