“If total tech is unable to fix to issue with my appliance what happens then ?”
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Hey, Rae! If the item covered under Best Buy Protection and the Total membership is unable to be serviced, in some cases, we would replace the item. We would be happy to review your membership with you and ensure you have an up to date set if Terms and Conditions that would explain all of the membership benefits, including information on Best Buy Protection. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
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