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  • Front. My Best Buy Total™ - Yearly Membership.
  • Lots and lots and lots of SQU Geek SQUAD Your tech is protected. Enjoy peace of mind knowing you're covered if the unexpected happens.
  • my BEST BUY total
  • Back. My Best Buy Total™ - Yearly Membership.

My Best Buy Total™ - Yearly Membership

SKU:
6535811
$179.99
Page Showing 1-20 of 439 questions
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  • QuestionAre there savings on repairs with this membership?

    • Answer Yes, you can save 20% on labor for repairs with this membership.
    This question and answer was generated by AI based on customer and product data.

  • QuestionIs there a minimum purchase required for free shipping?

    • Answer No, there is no minimum purchase required for free 2-day shipping.
    This question and answer was generated by AI based on customer and product data.

  • QuestionIs dedicated member support available with this membership?

    • Answer Yes, dedicated member support is available with this membership.
    This question and answer was generated by AI based on customer and product data.

  • QuestionDoes this membership include product protection plans?

    • Answer Yes, this membership includes protection plans, including AppleCare+.
    This question and answer was generated by AI based on customer and product data.

  • QuestionDoes this membership include tech support?

    • Answer Yes, this membership includes 24/7 Geek Squad tech support.
    This question and answer was generated by AI based on customer and product data.

  • QuestionDoes this membership provide access to exclusive sales?

    • Answer Yes, this membership provides priority access to sales and much more.
    This question and answer was generated by AI based on customer and product data.

  • QuestionCan I get exclusive prices with this membership?

    • Answer Yes, you can enjoy exclusive member prices on thousands of items.
    This question and answer was generated by AI based on customer and product data.

  • QuestionIs there a charge for home visits by the Geek Squad?

    Asked by Marnie.

    • Answer How much is it to come out to my home to put my printer back online and hook it up to my phone so. Engineer hired

      Answered by Anonymous

  • QuestionHow do you cancel renewal protection plan

    Asked by Anonymous.

    • Answer I want to cancel my protection plan

      Answered by Anonymous

  • QuestionI want to cancel my geek squad subscription.

    Asked by Robin.

    • Answer I tried to cancel my geek squad subscription using the phone numbers given online. But I am told you can't find my membership. Bet Buy charged my credit card $191.42 on 05-04-2025.

      Answered by Anonymous

  • QuestionWhat is I buy a television and for whatever reason it can not be repaired? Do I get a new one or what happens?

    Asked by Zeus.

    • Answer Hey there, If you buy a television with Totaltech and it can't be repaired, you will get a new one. This is because Totaltech includes up to two years of product protection on most new Best Buy purchases. If your television breaks within two years of purchase, you can take it to any Best Buy store or call Geek Squad to schedule an in-home repair. If the television can't be repaired, Geek Squad will replace it with a new one of the same or equal value. Here are some THINGS TO KEEP IN MIND about Totaltech product protection: It covers most new Best Buy purchases, including televisions. It lasts for up to two years from the date of purchase. It covers accidental and non-accidental damage. There is no deductible. If you have any questions about Totaltech product protection, please contact Best Buy customer service. I hope this info helps!

      Answered by FernandoR

  • QuestionDoes this still include basic installation if buy a dishwasher or appliance?

    Asked by Jayson.

    • Answer their new plan is no free installs and 20% off in home service of any kind. Was all free with $200 total tech plan. Now for $179 you get a 20% discount only. We re done with them. They had the best thing going and were bringing folks back and now stores are empty again and folks turning back to Costco and amazon. Biggest mistake since they tried to force people to get the credit card to earn pints on Apple. Stopped buying apple there that day. They’ll be an online store only at best within 5 years. You also can no longer call the store and talk to them. They have like 40 people working and 4 customers but can’t answer the phones anymore. Lol. Circus now imo. Run.

      Answered by Goodbyebestbuy

  • QuestionWe are total tech members. If we buy a dishwasher how long do we have to return it? 60 days or 15 days?

    Asked by Dishing.

    • Answer Hey there, fellow Totaltech member! As a Totaltech member, you have a 60-day return period on most items, including dishwashers. This means that you have 60 days from the date of purchase to return your dishwasher for a full refund. You can return your dishwasher to any Best Buy store or by mail. To return by mail, you can create a return shipping label on Best Buy's website. Here are some THINGS TO KEEP IN MIND when RETURNING a dishwasher: The dishwasher must be in original condition, with all packaging and accessories. You must have your original receipt or proof of purchase. You may be charged a restocking fee if the dishwasher has been installed or used. If you have any questions about returning your dishwasher, please contact Best Buy customer service. I hope this helps! Best regards

      Answered by FernandoR

  • QuestionI purchased Total Tech when I purchased a new TV. Will Total Tech auto renew?

    Asked by Sue.

    • Answer Yes but their new plan is no free installs and 20% off in home service of any kind. Was all free with $200 total tech plan. Now for $179 you get a 20% discount only. We re done with them. They had the best thing going and were bringing folks back and now stores are empty again and folks turning back to Costco and amazon. Biggest mistake since they tried to force people to get the credit card to earn pints on Apple. Stopped buying apple there that day. They’ll be an online store only at best within 5 years.

      Answered by Goodbyebestbuy

  • QuestionWhat does total tech plan cover?

    Asked by Alan.

    • Answer I canceled it after 4 years. They removed some perks like free TV mounting or speaker installations, etc. You will get free delivery and hauling on appliances.

      Answered by pmpatel

  • QuestionI did not know I had this yearly membership. Can I cancel it please. It just came out of my checking account for $193. Egads!!

    Asked by DebbieConley.

    • Answer I also did not know until I started getting emails to update my card that my yearly subscription was up that I never signed up for! I have sent multiple replies to get them to stop trying to take it out as it will mean i can not pay other bills. I will be checking to see if they took it out last year without my permission and checking into seeing if it is actionable. This is a huge stress I did not need with health problems will never set foot in a best buy again. Zero trust and will let others know

      Answered by Lmontano

  • QuestionI just bought an iPhone 15 Pro from Best Buy last weekend and I now see that the Total plan has AppleCare+. If I buy the Total now, will it cover the iPhone I bought last week retroactively?

    Asked by Treesa.

    • Answer Hey there! Unfortunately, Totaltech doesn't cover purchases retroactively. So, if you bought your iPhone 15 Pro last weekend, you won't be able to add Totaltech to your purchase and have it cover your phone. However, you can still purchase Totaltech and have it cover all of your other tech, even if you didn't buy it at Best Buy, but that you bought while you had an active membership. I would go to the store, speak with an associate to see if could return the phone, buy the Total Tech Membership, and then buy the same phone with the membership already activated so it gets AppleCare+ automatically. I hope this helps!

      Answered by FernandoR

  • Questionwhere do I add 1bhbzgd23gmh for the discount?

    Asked by Paul.

    • Answer Hey Paul, To add the discount code for your membership, follow these steps: Go to your My Best Buy account page. Click on the Subscriptions tab. Under My Subscriptions, click on Manage next to your My Best Buy Total™ Yearly Membership. Under Discount Codes, click on Add Discount Code. Enter the discount code and click on Apply. If the discount code is valid, you will see a confirmation message. Your discount will be applied to your next membership renewal. Hope this helps!

      Answered by FernandoR

  • QuestionJust saw the answer to my question re virus protection with the "total" plan but it is very confusing! SO sorry that I do NOT accept the game play. Please clarify if I have a virus protection plan included in the my best buy Total plan I purchased recnt

    Asked by Sue.

    • Answer Hi, No, Best Buy doesn't have any active antivirus protection promotions available right now. So you won't get free antivirus protection. What they have is the following online support services: Operating Software tune-up or upgrade Included Diagnostic and simple repair Included Software troubleshooting Included Wi-Fi network troubleshooting Included I hope this info is clearer!

      Answered by FernandoR

  • Questiondoes best buy total cover my washer and dryer

    Asked by total.

    • Answer Omg. Please read this. It will not. That’s NOT cover you. I spent hours on with them today to get nowhere and ultimately they will charge you to come and diagnose your washer and dryer. Claiming that the repair will be cover once they do. Which is also untrue. Then. If you give up like I did and pay for the call. You will realize that you aren’t even on with someone who can really schedule you. They will tell you someone “should call you within 48 hrs” to see if they can get you onto a schedule with a third party. If you’ve ever been down this road before you know where it’s headed. Save your money and use it when the machine breaks to pay a repair man. Stop giving it to these companies.

      Answered by Robert

Page 1, Showing 1-20 of 439 questions

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