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Roseville
1643 County Road B2Roseville, MN 55113Opens at 10 am
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Technology Reset Service

SKU: 6457663
Sold byBest Buy

Customers are saying

Customers praise the Technology Reset Service for its excellent customer service, agent professionalism and knowledge, and ease of use. Customers also appreciate the overall performance, problem-solving capabilities, smooth installation, and clear communication. However, some customers have reported concerns regarding battery life and sound bar functionality.

Generated by AI based on customer reviews.

Features

  • Before we begin

    During the pre-call for your service, we'll ensure that you have the login information for your devices and that you have either direct access or a mobile device with app access to your devices.

  • We'll reset your devices

    We'll perform a factory reset on up to 10 devices of your choosing, even if you didn't purchase them at Best Buy. This can include smart TVs, smart home devices, monitoring systems, automation systems and many others.

  • Final steps

    We’ll confirm that you can no longer log into your devices and that any non-app-based device is at the initial setup screen.

  • *Service does not include Wi-Fi setup/troubleshooting or the installation, uninstallation, removal, setup or configuration of any devices.

Specifications

  • Brand
    Geek Squad®
    Product Name
    Technology Reset Service
    UPC
    400064576631
    BSIN
    JCQ6HQG5Q8
    SKU
    6457663
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Reviews

Rating 4.5 out of 5 stars with 516 reviews

5 star rating. 431 reviews4 star rating. 16 reviews3 star rating. 15 reviews2 star rating. 11 reviews1 star rating. 43 reviews
91% would recommend to a friend
Customers are sayingCustomers praise the Technology Reset Service for its excellent customer service, agent professionalism and knowledge, and ease of use. Customers also appreciate the overall performance, problem-solving capabilities, smooth installation, and clear communication. However, some customers have reported concerns regarding battery life and sound bar functionality.
This summary was generated by AI based on customer reviews.
  • Service (40)
  • Professionalism (21)
  • Knowledge (18)
  • Ease of use (15)
  • Overall Performance (14)
  • Battery Life (4)
  • Camera (3)
  • Sound Bar (3)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Installed new router

    The agent Danny Engle had me up and running in no time after he determined that Spectrum modem was defective even though Spectrum said it was okay.

    Posted by JohnD

  • Rated 5 out of 5 stars

    Geek squad fixed our camera quickly!

    Great and courteous service, very friendly as well as very informative. Hope to have so service again when the time is needed.

    Posted by JamesH

  • Rated 5 out of 5 stars

    Ring Camera Reset

    The service person arrived at the scheduled time, was courteous, and efficiently addressed the issue.

    Posted by S21ultracover

  • Rated 5 out of 5 stars

    Agent did an excellent job

    I installed my camera system & I’m not technically suave & had the agent set up the system

    Posted by MichaelJ

  • Rated 5 out of 5 stars

    The best

    He did a very good job. I like I will recommend the geek squad every time it's a good investment

    Posted by DerrickV

See all customer reviews

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Pros for Technology Reset Service
Knowledge, Ease of use, Overall Performance, Service, ProfessionalismEase of use, RAM, Performance, Hard DriveOverall Performance, Ease of use, Knowledge, Setup, Data TransferOverall Performance, Ease of use, Knowledge, Wi-Fi, Installation
Cons for Technology Reset Service
Battery Life, Camera, Sound BarCustomer Service, Repair Time, Warranty, Installation, MotherboardComputer, Compatibility, SchedulingSignal Strength

Specs

Questions & Answers

  • What do I need to do before the technician arrives?

    Before the service, ensure you have the login information for your devices and either direct access or mobile device app access to your devices.

    This question and answer was generated by AI based on customer and product data.

  • Does the service include setting up my Wi-Fi?

    No, the Technology Reset Service does not include Wi-Fi setup or troubleshooting.

    This question and answer was generated by AI based on customer and product data.

  • What will happen during the final steps of the service?

    The technicians will confirm that you can no longer log into your devices and that any non-app-based device is at the initial setup screen.

    This question and answer was generated by AI based on customer and product data.

  • What does the Technology Reset Service include?

    This service includes performing a factory reset on up to 10 devices, including smart TVs, smart home devices, monitoring systems, and automation systems.

    This question and answer was generated by AI based on customer and product data.

  • Do I need to have purchased my devices from Best Buy for this service?

    No, you do not need to have purchased your devices from Best Buy to use the Technology Reset Service.

    This question and answer was generated by AI based on customer and product data.
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