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Technology Reset Service

SKU: 6457663
Sold byBest Buy
$149.99
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About This Item

Moving into or out of a home with smart home technology? We can reset up to 10 devices of all types (TVs, smart thermostats, monitoring systems, etc.), so you don't have to worry about a different owner being able to get access. Do you just need a fresh start with some of your devices? We can get them back to square one, even if you didn't purchase them at Best Buy.
  • General
    • Brand: Geek Squad®
    • Product Name: Technology Reset Service
  • Other
    • UPC: 400064576631

Moving into or out of a home with smart home technology? We can reset up to 10 devices of all types (TVs, smart thermostats, monitoring systems, etc.), so you don't have to worry about a different owner being able to get access. Do you just need a fresh start with some of your devices? We can get them back to square one, even if you didn't purchase them at Best Buy.

  • Before we begin: During the pre-call for your service, we'll ensure that you have the login information for your devices and that you have either direct access or a mobile device with app access to your devices.
  • We'll reset your devices: We'll perform a factory reset on up to 10 devices of your choosing, even if you didn't purchase them at Best Buy. This can include smart TVs, smart home devices, monitoring systems, automation systems and many others.
  • Final steps: We’ll confirm that you can no longer log into your devices and that any non-app-based device is at the initial setup screen.

Q: What do I need to do before the technician arrives?

A: Before the service, ensure you have the login information for your devices and either direct access or mobile device app access to your devices.

Q: Does the service include setting up my Wi-Fi?

A: No, the Technology Reset Service does not include Wi-Fi setup or troubleshooting.

Q: What will happen during the final steps of the service?

A: The technicians will confirm that you can no longer log into your devices and that any non-app-based device is at the initial setup screen.

Q: What does the Technology Reset Service include?

A: This service includes performing a factory reset on up to 10 devices, including smart TVs, smart home devices, monitoring systems, and automation systems.

Q: Do I need to have purchased my devices from Best Buy for this service?

A: No, you do not need to have purchased your devices from Best Buy to use the Technology Reset Service.

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Reviews

Customers are sayingCustomers praise the Technology Reset Service for its excellent customer service, agent professionalism and knowledge, and ease of use. Customers also appreciate the overall performance, problem-solving capabilities, smooth installation, and clear communication. However, some customers have reported concerns regarding battery life and sound bar functionality.
This summary was generated by AI based on customer reviews.
  • Service (40)
  • Professionalism (21)
  • Knowledge (18)
  • Ease of use (15)
  • Overall Performance (14)
  • Battery Life (4)
  • Camera (3)
  • Sound Bar (3)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Technology Reset Service
Technology Reset Service

Moving into or out of a home with smart home technology? We can reset up to 10 devices of all types (TVs, smart thermostats, monitoring systems, etc.), so you don't have to worry about a different owner being able to get access. Do you just need a fresh start with some of your devices? We can get them back to square one, even if you didn't purchase them at Best Buy.

Virus Removal and Operating System Repair

When your computer, tablet, mobile device or networkable device is crashing, dragging or acting up, you can trust Geek Squad Agents to determine what is wrong and professionally repair the issues.

New Computer or Tablet Setup without Data Transfer

Save yourself time and have the job done right. A skilled Agent will visit your home to set up your new Computer or Tablet and install one printer and one software title -OR- set up your new tablet or mobile device and install two apps of your choice.

Printer Setup or Troubleshooting

We can quickly and professionally set up your new printer or solve issues with your current printer. Our skilled Geek Squad Agents will unbox and set up your new printer and connect it to up to 2 devices if desired. We will also connect your printer to your Wi-Fi network and perform updates. Our Agents are also here to help if you are having trouble with your current printer. We will troubleshoot the functionality of 1 printer and up to 2 devices. Agents will perform essential diagnostic checks on your printer and determine if there are any jams or shortages of paper, ink and toner. Once the problem is identified, we’ll get your printer working properly as soon as possible.

Pros for Technology Reset Service
Service, Professionalism, Knowledge, Ease of use, Overall PerformanceOverall Performance, Knowledge, Service, Professionalism, Virus RemovalOverall Performance, Ease of use, Knowledge, Setup, Data TransferThere were no pros for this product
Cons for Technology Reset Service
Battery Life, Camera, Sound BarOperating System, Hard Drive, Data LossComputer, Compatibility, SchedulingThere were no cons for this product

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