Technology Reset Service
Customers are saying
Customers praise the Technology Reset Service for its excellent customer service, agent professionalism and knowledge, and ease of use. Customers also appreciate the overall performance, problem-solving capabilities, smooth installation, and clear communication. However, some customers have reported concerns regarding battery life and sound bar functionality.
Before we begin
During the pre-call for your service, we'll ensure that you have the login information for your devices and that you have either direct access or a mobile device with app access to your devices.
We'll reset your devices
We'll perform a factory reset on up to 10 devices of your choosing, even if you didn't purchase them at Best Buy. This can include smart TVs, smart home devices, monitoring systems, automation systems and many others.
Final steps
We’ll confirm that you can no longer log into your devices and that any non-app-based device is at the initial setup screen.
*Service does not include Wi-Fi setup/troubleshooting or the installation, uninstallation, removal, setup or configuration of any devices.
- BrandGeek Squad®Product NameTechnology Reset ServiceUPC400064576631BSINJCQ6HQG5Q8SKU6457663
Reviews
Rating 4.5 out of 5 stars with 516 reviews
- Service (40)
- Professionalism (21)
- Knowledge (18)
- Ease of use (15)
- Overall Performance (14)
- Battery Life (4)
- Camera (3)
- Sound Bar (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Compare similar products
Moving into or out of a home with smart home technology? We can reset up to 10 devices of all types (TVs, smart thermostats, monitoring systems, etc.), so you don't have to worry about a different owner being able to get access. Do you just need a fresh start with some of your devices? We can get them back to square one, even if you didn't purchase them at Best Buy.
Save yourself time and have the job done right. A skilled Agent will visit your home to set up your new Computer or Tablet and install one printer and one software title -OR- set up your new tablet or mobile device and install two apps of your choice.
When your computer, tablet, mobile device or networkable device is crashing, dragging or acting up, you can trust Geek Squad Agents to determine what is wrong and professionally repair the issues.
A Geek Squad Agent will remotely help you repair operating system issues, remove any viruses or malware, install or repair one security software application (cost of software not included), and perform an OS Tune Up.
| Pros for Technology Reset Service | |||
|---|---|---|---|
| Service, Professionalism, Knowledge, Ease of use, Overall Performance | Overall Performance, Ease of use, Knowledge, Setup, Data Transfer | Overall Performance, Knowledge, Service, Professionalism, Virus Removal | Overall Performance |
| Cons for Technology Reset Service | |||
| Battery Life, Camera, Sound Bar | Computer, Compatibility, Scheduling | Operating System, Hard Drive, Data Loss | Computer Speed |
Specs
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