About This Item
- Key Specs
- Service Location: Remote
- General
- Brand: Geek Squad®
- Product Name: Software Setup and Support
- Other
- UPC: 400036525568
A Geek Squad Agent will remotely help you setup or troubleshoot one software application.
Q: Which brand provides this service?
A: This service is provided by Geek Squad.
Q: What does Geek Squad do with this service?
A: A Geek Squad Agent will remotely connect to your PC and perform a smooth installation and configuration of software.
Q: Does the price include the cost of the software?
A: No, the software is sold separately.
Q: What type of service is this?
A: This is a remote service.
Q: How many software programs can Geek Squad remotely install and configure?
A: Geek Squad can remotely install and configure three software programs of your choice.
Q: Can Geek Squad help troubleshoot software issues?
A: Yes, a Geek Squad Agent can remotely help you setup or troubleshoot one software application.
Q: how do I put my geek squad icon back on my task bar?
A: This is a new laptop and I am a Geek Squad member. I have no icon on my screen for my needs. Model # 668S3UA#ABHP LAPTOP17-CN0023DX
Q: I forgot my password to set up my email accounts. Can you help with this?
A: I have sent multiple codes to my email and haven’t gotten single one within the past 4 hours
Reviews
Customers are saying
Customers commend the Software Setup and Support for its ease of use and thorough software setup. Users appreciate that the basics are in working order and that agents set up laptops thoroughly. However, some customers have expressed dissatisfaction with the customer service they received.
- Ease of use (7)
- Software Setup (7)
- Speed (3)
- Customer Service (6)
- Overall Performance (4)
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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| Pros for Software Setup and Support | |||
|---|---|---|---|
| Ease of use, Speed, Software Setup | There were no pros for this product— | Overall Performance | Overall Performance, Speed, Ease of use, Laptop Performance |
| Cons for Software Setup and Support | |||
| Customer Service, Overall Performance | There were no cons for this product— | Computer Speed | Issue Resolution |