Software Setup and Support
About This Item
- Key Specs
- Service Location: Remote
- General
- Brand: Geek Squad®
- Product Name: Software Setup and Support
- Other
- UPC: 400036525568
A Geek Squad Agent will remotely help you setup or troubleshoot one software application.
Q: Which brand provides this service?
A: This service is provided by Geek Squad.
Q: What does Geek Squad do with this service?
A: A Geek Squad Agent will remotely connect to your PC and perform a smooth installation and configuration of software.
Q: Does the price include the cost of the software?
A: No, the software is sold separately.
Q: What type of service is this?
A: This is a remote service.
Q: How many software programs can Geek Squad remotely install and configure?
A: Geek Squad can remotely install and configure three software programs of your choice.
Q: Can Geek Squad help troubleshoot software issues?
A: Yes, a Geek Squad Agent can remotely help you setup or troubleshoot one software application.
Q: how do I put my geek squad icon back on my task bar?
A: This is a new laptop and I am a Geek Squad member. I have no icon on my screen for my needs. Model # 668S3UA#ABHP LAPTOP17-CN0023DX
A: Yes, they are very good with set-up and remote fixes . They will install any added items you wish as well .
Reviews
Customers are saying
Customers are delighted by the ease of use and thorough software setup provided. Many users appreciate that the basics are in working order and agents set up their laptops thoroughly. However, some customers have expressed dissatisfaction with the customer service they received.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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A Geek Squad Agent will remotely help you setup or troubleshoot one software application.
Save yourself time and have the job done right. A skilled Agent will visit your home to set up your new Computer or Tablet and install one printer and one software title -OR- set up your new tablet or mobile device and install two apps of your choice.
A Geek Squad Agent will remotely help you repair operating system issues, remove any viruses or malware, install or repair one security software application (cost of software not included), and perform an OS Tune Up.
A Geek Squad Agent will remotely find and remove unnecessary software, optimize your web browser, perform any operating system updates and/or upgrades (cost for any OS upgrades not included), install one security software application (cost of software not included), and make sure your operating system is running at peak performance.*
| Pros for Software Setup and Support | |||
|---|---|---|---|
| Ease of use, Software Setup | Overall Performance, Ease of use, Setup, Knowledge, Data Transfer | Overall Performance | Overall Performance, Ease of use, Speed, Laptop Performance |
| Cons for Software Setup and Support | |||
| Customer Service | Scheduling | Computer Speed | Issue Resolution |