Service HighlightsGet your all-important email up and running again on your computer. An Agent will remotely repair, configure and update your existing email software so you're back in touch with your inbox. (Software not included.)
Q: What are the requirements for this service to work?
A: You need a working high-speed internet connection, an active email account, and your email password.
Q: Does the email troubleshooting service include virus removal?
A: No, the cost of virus removal is not included in the email troubleshooting service.
Q: How is this service delivered?
A: This service is delivered remotely by a Geek Squad Agent.
A: This is a remote service that helps troubleshoot your existing email software to get it up and running again.
Q: Is software included in this service?
A: No, the cost of software is not included in the service.
A: I contacted Best Buy multiple times concerning an order that was not delivered. At this point I would like an email address
A: Yeah, this happens when there are incompetent people handling things, best bet is to find another online store that has proper email handling ability.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Service HighlightsGet your all-important email up and running again on your computer. An Agent will remotely repair, configure and update your existing email software so you're back in touch with your inbox. (Software not included.)

Save yourself time and have the job done right. A skilled Agent will visit your home to set up your new Computer or Tablet and install one printer and one software title -OR- set up your new tablet or mobile device and install two apps of your choice.

A Geek Squad Agent will remotely help you setup, configure, or troubleshoot a new or existing network and connect two new wireless devices.
| Pros for Email Troubleshooting | |||
|---|---|---|---|
| There were no pros for this product— | Ease of use, Software Setup | Ease of use, Overall Performance, Setup, Knowledge, Data Transfer | There were no pros for this product— |
| Cons for Email Troubleshooting | |||
| There were no cons for this product— | Customer Service | Scheduling | There were no cons for this product— |
