Service HighlightsGet your all-important email up and running again on your computer. An Agent will remotely repair, configure and update your existing email software so you're back in touch with your inbox. (Software not included.)
Q: What are the requirements for this service to work?
A: You need a working high-speed internet connection, an active email account, and your email password.
Q: Does the email troubleshooting service include virus removal?
A: No, the cost of virus removal is not included in the email troubleshooting service.
Q: How is this service delivered?
A: This service is delivered remotely by a Geek Squad Agent.
A: This is a remote service that helps troubleshoot your existing email software to get it up and running again.
Q: Is software included in this service?
A: No, the cost of software is not included in the service.
A: I contacted Best Buy multiple times concerning an order that was not delivered. At this point I would like an email address
A: Yeah, this happens when there are incompetent people handling things, best bet is to find another online store that has proper email handling ability.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Service HighlightsGet your all-important email up and running again on your computer. An Agent will remotely repair, configure and update your existing email software so you're back in touch with your inbox. (Software not included.)

A Geek Squad Agent will remotely help you repair operating system issues, remove any viruses or malware, install or repair one security software application (cost of software not included), and perform an OS Tune Up.

If you are having issues with your technology, a Geek Squad Agent can remotely help you determine what is wrong and fix it.* You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own. After completing your order, you will receive an e-mail with a redemption code and instructions for scheduling your service. This e-mail usually arrives within 15 minutes.

Save yourself time and have the job done right. A skilled Agent will visit your home to set up your new Computer or Tablet and install one printer and one software title -OR- set up your new tablet or mobile device and install two apps of your choice.
| Pros for Email Troubleshooting | |||
|---|---|---|---|
| There were no pros for this product— | Overall Performance | Ease of use, RAM, Performance, Hard Drive | Overall Performance, Ease of use, Setup, Knowledge, Data Transfer |
| Cons for Email Troubleshooting | |||
| There were no cons for this product— | Computer Speed | Customer Service, Repair Time, Warranty, Installation, Motherboard | Scheduling |