The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
Rated 3 out of 5 stars
Unable to fix problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Was told NO CHARGE since they were not able to fix the problem. Have seen no credit to my acct
I would recommend this to a friend
Rated 1 out of 5 stars
I don't think anything was done at online appt!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I paid whatever I paid to have my email connection checked by Geek Squad. He did a few things and then before I knew it, I was transferred over to the agent who performed my tune-up (which I paid for separately). I like having the agents come to me, not remotely dial in and take over my computer.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Email issues
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad fixed things that others could not at 4 times the price and at three times the time
