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Printer Setup

SKU: 3653033
Sold byBest Buy

About this product

With this service, a Geek Squad Agent will remotely walk you through the setup of a printer. You plug it in; we'll help with the rest.

Features

  • Setting up your printer

    We'll install and configure one printer and the accompanying software suite. We'll also connect it to an existing home network, if applicable.

  • Finishing touches

    *This is a remote service, performed by a Geek Squad Agent over the Internet.

Specifications

  • Service Location
    Remote
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Reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Joshua was sucessful!

    Joshua came and installed a new computer and adapter for printer. Could not have done it without him of his expertise.

    Posted by JohnW

  • Rated 5 out of 5 stars

    Complicated printer software installation solved

    I bought an HP network all in one printer and installed the software. It worked fine briefly, then every time I tried to print the printer was “offline.” The Geek Squad person did a great job, uninstalling and reinstalling the software. I watched as he worked remotely on my computer. It was something I could never have figured out myself. This was during the pandemic shutdown, so returning or replacing the printer would have been difficult—and unnecessary. The printer works great, but the software is a problem. Thanks to the Geek Squad I am able to keep on printing and working.

    Posted by AmyHarrig

  • Rated 5 out of 5 stars

    Geek squad agent connected printer to devices

    This rating is intended for the fifth agent who finally solved my problem. Four other agents in turn could not do it and passed it on to the next one but finally the fifth person after at least three hours succeeded and the printer still prints wirelessly, which it had refused to do before. I had moved and I have been unable to reconnect the printer for wireless function. I have already done a review and given this man credit, but I have made many tech-support phone calls in addition to the printer, so I no longer remember his name. I am deeply indebted to him.

    Posted by Printer

  • Rated 5 out of 5 stars

    Geek Squad got my printer working as it should.

    I have an IT background and was frustrated because I could not connect my laptop to new printer wirelessly. I was able to connect via USB. All my other devices connected to the printer wirelessly. I contacted the Geek Squad. I appreciated that the tech remoted in and we talked on the phone simultaneously which allowed me to discuss what I had tried with no luck. All along, tech explained what he was doing and ultimately had to reconfigure a port, had me reset the modem - SUCCESS. Without the tech’s knowledge, support and patience - I would have returned the printer to Best Buy.

    Posted by Coco

  • Rated 5 out of 5 stars

    Geek Squad is important

    Geek Squad walked me through and they are invaluable to me. This printer works well.

    Posted by Bluray

See all customer reviews

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Pros for Printer Setup
There were no pros for this product—There were no pros for this product—Overall PerformanceEase of use, Software Setup, Speed
Cons for Printer Setup
There were no cons for this product—There were no cons for this product—Computer SpeedCustomer Service, Overall Performance

Specs

Questions & Answers

  • I have a new ROUTER can't connect PRINTER. Need tech in-home set-up.

    Hi there. Thanks for reaching out about this. I'm sorry to hear you're running into issues getting the printer connected to the internet. We can definitely help out with this. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.

    Answered by GeekSquadSupport
    GeekSquadSupport response

  • How does the remote setup work?

    A Geek Squad Agent will remotely guide you through the setup process over the internet - you plug in the printer, and they'll help with the rest.

    This question and answer was generated by AI based on customer and product data.

  • What does this service include?

    This is a remote service where a Geek Squad Agent will walk you through the setup of your printer, install and configure it, and connect it to your home network.

    This question and answer was generated by AI based on customer and product data.

  • Can the agent connect the printer to my home network?

    Yes, if applicable, the Geek Squad Agent will connect your new printer to your existing home network.

    This question and answer was generated by AI based on customer and product data.

  • Does the agent install the software too?

    Yes, the Geek Squad Agent will install and configure the printer and its accompanying software suite.

    This question and answer was generated by AI based on customer and product data.
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