
With this service, a Geek Squad Agent will remotely walk you through the setup of a printer. You plug it in; we'll help with the rest.
Q: How does the remote setup work?
A: A Geek Squad Agent will remotely guide you through the setup process over the internet - you plug in the printer, and they'll help with the rest.
Q: What does this service include?
A: This is a remote service where a Geek Squad Agent will walk you through the setup of your printer, install and configure it, and connect it to your home network.
Q: Can the agent connect the printer to my home network?
A: Yes, if applicable, the Geek Squad Agent will connect your new printer to your existing home network.
Q: Does the agent install the software too?
A: Yes, the Geek Squad Agent will install and configure the printer and its accompanying software suite.
Q: I have a new ROUTER can't connect PRINTER. Need tech in-home set-up.
A: Hi there. Thanks for reaching out about this. I'm sorry to hear you're running into issues getting the printer connected to the internet. We can definitely help out with this. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
Q: will you connect with me on the computer do the install?
A: undefined
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

With this service, a Geek Squad Agent will remotely walk you through the setup of a printer. You plug it in; we'll help with the rest.

We can quickly and professionally set up your new printer or solve issues with your current printer. Our skilled Geek Squad Agents will unbox and set up your new printer and connect it to up to 2 devices if desired. We will also connect your printer to your Wi-Fi network and perform updates. Our Agents are also here to help if you are having trouble with your current printer. We will troubleshoot the functionality of 1 printer and up to 2 devices. Agents will perform essential diagnostic checks on your printer and determine if there are any jams or shortages of paper, ink and toner. Once the problem is identified, we’ll get your printer working properly as soon as possible.

A Geek Squad Agent will remotely find and remove unnecessary software, optimize your web browser, perform any operating system updates and/or upgrades (cost for any OS upgrades not included), install one security software application (cost of software not included), and make sure your operating system is running at peak performance.*
| Pros for Printer Setup | |||
|---|---|---|---|
| There were no pros for this product— | Ease of use, Speed, Software Setup | There were no pros for this product— | Speed, Ease of use, Overall Performance, Laptop Performance |
| Cons for Printer Setup | |||
| There were no cons for this product— | Customer Service | There were no cons for this product— | Issue Resolution |