A My Best Buy Total membership provides the ultimate peace of mind. We have your back with protection plans, including AppleCare+¹ and 24/7 tech support. Save time and money with exclusive prices² and free 2-day shipping.³ Plus, enjoy exclusive access to sales and products, 60-day returns on most products⁴ and dedicated member support. All for only $179.99 yearly.
Q: Can I cancel Totaltech™ Yearly Membership and get money back?
A: I need to cancel my totaltech year membership
A: The old geek squad support plan has been replaced with total tech support. Does not even slightly compare to the service we used to receive! I recommended the old geek squad support to anyone I knew. They were so helpful, easy to deal with, easy to get a hold of! This new total tech support system is an absolute joke! The agents on the phone are rude, unhelpful, basically useless. The only thing they know how to do is repeat the questions you asked three and four times. I know a question I asked, I don’t need you to repeat it three times! save your money. If you have a problem with a computer, take it into the store and deal with the employees there rather than someone in the Philippines, who could care less about you.
A: Profits, Best Buy executives caught on to the number of consumers paying over retail price from various shopping outlets. Do you know how many customers of Best Buy will purchase thinking that the "Best Buy Totaltech" will solidify their chance of purchasing a next gen video gaming system?... It's not about combating bots but just to maximize profits... As consumers we do have the purchasing power to say enough is enough by not buying into this madness but we all must be behind the cause.
A: Read the fine print. there is a fee associated with every claim so it it’s not cost free. Also if replacement parts or recondition parts are not available they’ll give you some prorate amount for new unit.
A: Yes, the Total Tech Support Membership will set up your microwave and set-up your smart television. They are outstanding. Please contact the store to schedule an appointment. I am elderly as well with an elderly mother.
Q: Does total tech cover items not purchased at Best Buy? Eg laptop or other appliances?
A: Does BestBuy Total Tech Membership cover repairs for appliances not purchased from BestBuy?
A: Hi, A family member can use your Best Buy Totaltech Yearly Membership to have a new TV mounted if they purchased the TV from Best Buy. THE MEMBERSHIP COVERS ALL MEMBERS OF THE HOUSEHOLD LIVING AT THE MEMBER'S PRIMARY HOME ADDRESS, regardless of who purchased the TV. I hope this helps!
Q: I have Total Tech already. Do I need to purchase Geek Squad protection for a new computer, too?
A: No total tech is all you need
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

A My Best Buy Total membership provides the ultimate peace of mind. We have your back with protection plans, including AppleCare+¹ and 24/7 tech support. Save time and money with exclusive prices² and free 2-day shipping.³ Plus, enjoy exclusive access to sales and products, 60-day returns on most products⁴ and dedicated member support. All for only $179.99 yearly.

Save more and get more with a My Best Buy Plus membership. Unlock exclusive member prices on thousands of items every day. Plus, get exclusive access to sales, events and products. You’ll get your tech fast with free 2-day shipping¹ with no minimum purchase, and extra time to decide if it’s right for you with 60 days for returns and exchanges on most products². All for only $49.99 yearly.

Our professional installers will deliver your Starlink equipment to your location and mount it to your home’s exterior (Mount kit not included). They will also help download the Starlink app and guide you through the account creation process on your mobile device.

Let a Geek Squad Agent install a garage door control kit and connect it to your wireless home network. Once the kit is installed, the Agent will help you download the mobile app and show you how to use the device's remote-control functionality.* This service takes about an hour. After completing your order, you will receive a confirmation e-mail that contains a redemption code. You can then schedule your appointment by calling 1-800-GEEK SQUAD (1-800-433-5778).** Please print your Geek Squad confirmation e-mail and be ready when the Agent arrives at your chosen location.