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Video Device Configuration & Demo

SKU: 6646159
Sold byBest Buy

Customers are saying

Customers highly value the overall performance of this television. Users have expressed great satisfaction with their purchase, noting that they truly love the new device.

Generated by AI based on customer reviews.
Features
  • Before we begin

    When we arrive at your home, we'll evaluate the service area and discuss the work being performed to ensure that the services purchased meet your needs and expectations. If they don't, we'll recommend solutions.

  • Delivery and unboxing

    Your service includes delivery to a room serviced by an elevator or up to the third floor. Then, we'll unbox your new video device to prepare for setup.

  • Configuring devices and apps

    This service covers up to five total video devices (media player, video game console, etc.) and apps or subscriptions.

  • Connecting your video devices

    We'll connect your video devices to your TV or A/V receiver and configure the picture, sound and general settings.

  • Connecting to your home network

    We'll add your video devices to your existing wireless network and perform the necessary software or firmware updates.

  • Configuring your subscriptions and accounts

    Once connected to the network, we'll configure up to three subscription services as needed (Netflix, Disney+, Amazon Prime, etc.).

  • Neatly dressing visible cables

    We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.

  • System demo and education

    Once the services are completed, we'll perform a system demo to show you the features and benefits of your new technology. We'll answer any questions you may have and discuss additional solutions that will improve your experience.

  • Cleaning up and removing packaging

    After the installation, we'll clean up the work area and remove any packaging that your products came in.

See all features
Specifications
  • Brand
    Geek Squad®
    Product Name
    Video Device Configuration & Demo
    Estimated Time to Complete Service
    55 minutes
    Required for Service
    Customer supplied video components and any cables required for setup. An existing, functional network if network services are desired.
    Workmanship Warranty
    We stand behind our services and repairs with a 90-day workmanship warranty.
    UPC
    400066461591
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Reviews

Rating 4.3 out of 5 stars with 49 reviews

84% would recommend to a friend
Customers are sayingCustomers highly value the overall performance of this television. Users have expressed great satisfaction with their purchase, noting that they truly love the new device.
This summary was generated by AI based on customer reviews.
  • Overall Performance (12)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Set it up

    The best 2 techs showed up at my house to install my TV. They were friendly, very helpful, and knowledgeable

    Posted by GAILC

  • Rated 5 out of 5 stars

    Invaluable Technical Assistance

    I don't think I would have figured out how to get the streaming services to work without the demonstration by the geek squad. I didn't know I would need to use my laptop, phone, and tv to get one streaming service to work on the tv. I love my new tv and the placement on the wall. They showed me how to use the remote and how to access many of the features on the tv. They were very patient with me and spend ample time with their explanations. They treated me with much respect and were very professional.

    Posted by CathyB

  • Rated 5 out of 5 stars

    Geek Squad knowledgeable

    Best decision ever to add on the device configuration and demo! The Geek Squad members were very knowledgeable and patient in showing me how smart my new smart TV is!

    Posted by wendy

  • Rated 5 out of 5 stars

    Love my new Samsung TV with Smart Remote!

    The service with Best Buy employees is super! They are very accommodating and ready to help. The TV has a beautiful picture and sound is great even without a sound bar. It has many apps available and is voice activated. What is really neat is the automatic on that shows the days weather and also has a place to leave memos.

    Posted by WowAlexa

  • Rated 5 out of 5 stars

    Worth it.

    Arrived on-time. Good set up. Had helpful tips. Provided guidance on use of the product remote and the cable remote.

    Posted by BruceS

Compare similar products

Video Device Configuration & Demo
Video Device Configuration & Demo
4.3(49)

Let us handle the setup of up to five video devices, apps or subscriptions, including TVs, streaming devices, game consoles and more. We'll connect your devices to your TV or A/V receiver, optimize picture and sound settings, connect them to your home network, and install any updates that are needed. We can also set up your streaming services and user profiles. Before we leave, we’ll show you how everything works, tidy up cables, and clean the workspace. All Best Buy TV services are backed by a 90-day limited workmanship warranty.

A/V Receiver/Processor/Amp Setup

Enjoy professional setup and optimization of your A/V receiver, amplifier or audio processor. We'll connect your audio system with your TV and devices, configure speakers in a single room, adjust settings for the best performance, connect to your network to install updates, and set up wireless audio features. We can also assist with up to two user profiles or subscription services and program compatible remotes. Finally, we'll test the system, organize its cables and guide you through a demo of how it works. Best Buy's home theater services are backed by a 90-day limited workmanship warranty.

TV Basic Unboxing & Assembly, 55" or Smaller

We’ll do the heavy lifting and save you time and hassle. Enjoy the convenience of our installers professionally setting up your TV on a piece of furniture and checking that it’s ready for its new place in your home. We’ll power it on and check that it’s free from damage and defects. Finally, we’ll ensure that all wires and cables are neatly dressed, and the workspace is clean when we finish. Best Buy’s TV services are backed by a 90-day limited workmanship warranty.

TV Basic Mounting, 55" or Smaller

We’ll do the heavy lifting and save you time and hassle. Enjoy the convenience of our installers quickly and professionally mounting your TV to the wall or a piece of compatible furniture. We can make recommendations on placement for the best viewing experience of your TV. In addition, we’ll connect your TV to an existing power outlet to ensure it powers on and works properly. Finally, we’ll ensure all wires and cables are neatly dressed and the workspace is clean when we finish. Best Buy’s TV services are backed by a 90-day limited workmanship warranty.

Pros for Video Device Configuration & Demo
Overall PerformanceOverall Performance, Installation, Knowledge, Ease of use, ProfessionalismOverall Performance, Setup SpeedOverall Performance, Installation Speed, Wire Management
Cons for Video Device Configuration & Demo
There were no cons for this productReceiver, SubwooferThere were no cons for this productMounting Distance

Specs

Questions & Answers
  • How long is the workmanship warranty for this service?

    The workmanship warranty for this service is 90 days.

    This question and answer was generated by AI based on customer and product data.
  • Will the technician configure my TV's software?

    Yes, the technician will complete your smart TV’s initial software configuration process.

    This question and answer was generated by AI based on customer and product data.
  • Does the service include cleaning up the workspace?

    Yes, the service includes cleaning up and removing packaging after the installation.

    This question and answer was generated by AI based on customer and product data.
  • Does the service include a demo of the new technology?

    Yes, the service includes a system demo and education on the new technology.

    This question and answer was generated by AI based on customer and product data.
  • Can the service provider program my remote controls?

    Yes, the installers will program manufacturer or service provider remote controls.

    This question and answer was generated by AI based on customer and product data.
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