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1643 County Road B2Roseville, MN 55113Opens at 10 am
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Video Device Configuration & Demo

SKU: 6646159
Sold byBest Buy

Customers are saying

Customers have good things to say about the overall performance of this television, with many users highlighting its excellent color quality. Additionally, the audio quality is frequently praised for being great. Overall, users seem very satisfied with the core features of this product.

Generated by AI based on customer reviews.

Features

  • Before we begin

    When we arrive at your home, we'll evaluate the service area and discuss the work being performed to ensure that the services purchased meet your needs and expectations. If they don't, we'll recommend solutions.

  • Configuring devices and apps

    This service covers up to five total video devices (media player, video game console, etc.) and apps or subscriptions.

  • Connecting your video devices

    We'll connect your video devices to your TV or A/V receiver and configure the picture, sound and general settings.

  • Connecting to your home network

    We'll add your video devices to your existing wireless network and perform the necessary software or firmware updates.

  • Configuring your subscriptions and accounts

    Once connected to the network, we'll configure up to three subscription services as needed (Netflix, Disney+, Amazon Prime, etc.).

  • Neatly dressing visible cables

    We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.

  • System demo and education

    Once the services are completed, we'll perform a system demo to show you the features and benefits of your new technology. We'll answer any questions you may have and discuss additional solutions that will improve your experience.

  • Cleaning up and removing packaging

    After the installation, we'll clean up the work area and remove any packaging that your products came in.

Specifications

  • Brand
    Geek Squad®
    Product Name
    Video Device Configuration & Demo
    Estimated Time to Complete Service
    55 minutes
    Required for Service
    Customer supplied video components and any cables required for setup. An existing, functional network if network services are desired.
    Workmanship Warranty
    We stand behind our services and repairs with a 90-day workmanship warranty.
    UPC
    400066461591
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Reviews

Rating 4.5 out of 5 stars with 70 reviews

5 star rating. 57 reviews4 star rating. 5 reviews2 star rating. 3 reviews1 star rating. 5 reviews
89% would recommend to a friend
Customers are sayingCustomers have good things to say about the overall performance of this television, with many users highlighting its excellent color quality. Additionally, the audio quality is frequently praised for being great. Overall, users seem very satisfied with the core features of this product.
This summary was generated by AI based on customer reviews.
  • Overall Performance (19)
  • Audio Quality (4)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Set it up

    The best 2 techs showed up at my house to install my TV. They were friendly, very helpful, and knowledgeable

    Posted by GAILC

  • Rated 4 out of 5 stars

    A premiere TV ... only two minor annoyances

    The clarity and crispness of the picture is phenomenal! The remote has a couple very annoying features. 1) The buttons don't light up. The teeny-tiny print for the buttons is almost impossible to read. That problem is amplified 10-fold because the buttons are not lit. 2) The "Sleep Timer" setting, although simple in nature, is ridiculously difficult to point at and set the "time off" -- mainly because of the "mouse" thing and trying to point it and then press the button to increase and then set the time. It's similar to trying to manipulate a laser pointer. It's impossible to hold the remote steady. You actually have to stand a couple feet from the screen to move the mouse to ANY selection on the left side of the screen. You have to take a deep breath and hold the remote with both hands to keep the mouse steady. Simple fix: Get rid of the mouse, and simply press the up/down button. 3) Trying to select a 3-digit channel number using the mouse is UNNECESSARILY nearly impossible to click on the small number squares -- especially from 15-20 feet away. 4) There is no "Last Channel" button. (Even if it had one, you wouldn't be able to see it in the dark or read it because of the teeny-tiny print.) This remote may sound good on paper and looks high-tech, this bare-bones remote is worse than they were 40 years ago. LOSE THE MOUSE! And yes, I know I could purchase a universal remote, but I shouldn't have to. I have had to use the remote for my cable box, but again... I SHOULDN'T HAVE TO.

    Posted by EdF1

  • Rated 5 out of 5 stars

    Invaluable Technical Assistance

    I don't think I would have figured out how to get the streaming services to work without the demonstration by the geek squad. I didn't know I would need to use my laptop, phone, and tv to get one streaming service to work on the tv. I love my new tv and the placement on the wall. They showed me how to use the remote and how to access many of the features on the tv. They were very patient with me and spend ample time with their explanations. They treated me with much respect and were very professional.

    Posted by CathyB

  • Rated 5 out of 5 stars

    Great job.

    Jose came to my house to help out with the installation of a PS5 game system and an issue with my home stereo. Jose was on time and did a great job addressing my problems. Thank you Jose.

    Posted by NORMANG

  • Rated 5 out of 5 stars

    Amazing Sony Technology

    I have had my Bravia 9 about 3 weeks, and I am really imprressed coming from OLED technology. This past Saturday, this TV came to life watching sports. Don't get me wrong, the IMAX capabilities on Sony Core and Disney+ are so amazing. Also the custom setups for Prime and Netflix raise the bar in picture quality on those services. I did defect from the Sony Speaker bar line for Sonos, and the pairing for that is exceptional

    Posted by JOHND

See all customer reviews

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Pros for Video Device Configuration & Demo
Overall Performance, Audio QualityOverall Performance, Installation Speed, Wire ManagementOverall Performance, Installation Speed, Wire ManagementOverall Performance, Setup Speed
Cons for Video Device Configuration & Demo
There were no cons for this product—Mounting DistanceMounting DistanceThere were no cons for this product—

Specs

Questions & Answers

  • How long is the workmanship warranty for this service?

    The workmanship warranty for this service is 90 days.

    This question and answer was generated by AI based on customer and product data.

  • Will the technician configure my TV's software?

    Yes, the technician will complete your smart TV’s initial software configuration process.

    This question and answer was generated by AI based on customer and product data.

  • Does the service include cleaning up the workspace?

    Yes, the service includes cleaning up and removing packaging after the installation.

    This question and answer was generated by AI based on customer and product data.

  • Does the service include a demo of the new technology?

    Yes, the service includes a system demo and education on the new technology.

    This question and answer was generated by AI based on customer and product data.

  • Can the service provider program my remote controls?

    Yes, the installers will program manufacturer or service provider remote controls.

    This question and answer was generated by AI based on customer and product data.
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