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Video Device Configuration & Demo

SKU: 6646159

Rating 3.2 out of 5 stars with 5 reviews

$119.99
or
Sold by Best Buy

About This Item

Save yourself the hassle and have us set up your new video device (media player, video game console, etc.). If needed, we’ll complete any initial software configurations your TV might need so it can be ready for us to configure your video devices. We’ll connect up to two video devices to your TV or A/V receiver and configure the picture, sound, and general settings. We’ll then connect up to two video devices to your existing home network and perform any necessary firmware updates. We’ll also configure up to three subscription services or profiles on your video device(s), and we can set up screen mirroring using your compatible mobile device. Once the setup is finished, we’ll take the time to demo your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed, and the workspace is clean when we finish. Best Buy’s TV services are backed by a 90-day limited workmanship warranty.*
  • General
    • Brand: Geek Squad®
    • Product Name: Video Device Configuration & Demo
  • Other
    • Estimated Time to Complete Service: 55 minutes
    • Required for Service: Customer supplied video components and any cables required for setup. An existing, functional network if network services are desired.
    • Workmanship Warranty: We stand behind our services and repairs with a 90-day workmanship warranty.
    • UPC: 400066461591

Save yourself the hassle and have us set up your new video device (media player, video game console, etc.). If needed, we’ll complete any initial software configurations your TV might need so it can be ready for us to configure your video devices. We’ll connect up to two video devices to your TV or A/V receiver and configure the picture, sound, and general settings. We’ll then connect up to two video devices to your existing home network and perform any necessary firmware updates. We’ll also configure up to three subscription services or profiles on your video device(s), and we can set up screen mirroring using your compatible mobile device. Once the setup is finished, we’ll take the time to demo your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed, and the workspace is clean when we finish. Best Buy’s TV services are backed by a 90-day limited workmanship warranty.*

  • Initial evaluation and consultation: When we arrive at your home, we'll evaluate the service area and discuss the scope of work to ensure that the services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
  • Delivery and unboxing: Your service includes delivery to a room serviced by an elevator or up to the third floor. Then, we’ll unbox your new video device to prepare for setup.
  • Configuring your TV: We’ll complete your smart TV’s initial software configuration process so it’s ready for us complete your service.
  • Connecting your video device: We'll connect up to two video devices to your TV or A/V receiver and configure the picture, sound and general settings.
  • Connecting to your home network: We’ll add your video device(s) to your existing wireless network and perform the necessary software or firmware updates.
  • Configuring your subscriptions and accounts: Once connected to the network, we'll configure up to three subscription services as needed (Netflix, Disney+, Amazon Prime, etc.).
  • Neatly dressing visible cables: We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
  • Configuring mobile app: If you’re interested in screen mirroring, we can help you download and configure the required app on your compatible mobile device.
  • Programming remote controls: Our installers will program manufacturer or service provider remote controls (DirectTV, Xfinity, etc.) and, if applicable, configure an existing voice control device for basic TV control commands.
  • System demo and education: Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that will improve your experience.
  • Cleaning up and removing packaging: After the installation, we'll clean up the work area and remove any packaging your products came in.
  • Initial evaluation and consultation: When we arrive at your home, we'll evaluate the service area and discuss the scope of work to ensure that the services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
  • Delivery and unboxing: Your service includes delivery to a room serviced by an elevator or up to the third floor. Then, we’ll unbox your new video device to prepare for setup.
  • Configuring your TV: We’ll complete your smart TV’s initial software configuration process so it’s ready for us complete your service.
  • Connecting your video device: We'll connect up to two video devices to your TV or A/V receiver and configure the picture, sound and general settings.
  • Connecting to your home network: We’ll add your video device(s) to your existing wireless network and perform the necessary software or firmware updates.
  • Configuring your subscriptions and accounts: Once connected to the network, we'll configure up to three subscription services as needed (Netflix, Disney+, Amazon Prime, etc.).
  • Neatly dressing visible cables: We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
  • Configuring mobile app: If you’re interested in screen mirroring, we can help you download and configure the required app on your compatible mobile device.
  • Programming remote controls: Our installers will program manufacturer or service provider remote controls (DirectTV, Xfinity, etc.) and, if applicable, configure an existing voice control device for basic TV control commands.
  • System demo and education: Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that will improve your experience.
  • Cleaning up and removing packaging: After the installation, we'll clean up the work area and remove any packaging your products came in.
Disclaimers
  • This service does not include TV assembly and/or mounting, network setup, antenna setup, setting up a soundbar or receiver, or wire concealment.
  • Additional charges may apply for delivery or services in extended areas, and the charges are based on location. Service returns cannot be accepted after installation services are completed.
  • We provide a 90-day workmanship warranty on applicable services. If a service call is needed within the warranty period, there will be a $99.99 deposit plus applicable taxes at the time of scheduling which will be refunded to you if we determine that there was a defect in our workmanship. This warranty begins from the date of service completion.
  • This service does not include TV assembly and/or mounting, network setup, antenna setup, setting up a soundbar or receiver, or wire concealment.
  • Additional charges may apply for delivery or services in extended areas, and the charges are based on location. Service returns cannot be accepted after installation services are completed.
  • We provide a 90-day workmanship warranty on applicable services. If a service call is needed within the warranty period, there will be a $99.99 deposit plus applicable taxes at the time of scheduling which will be refunded to you if we determine that there was a defect in our workmanship. This warranty begins from the date of service completion.

Q: Will the installers connect video devices to the TV?

A: Yes, they will connect up to two video devices to your TV or A/V receiver.

Q: Do they provide a demo of the new technology?

A: Yes, they will perform a system demo to show you the features and benefits.

Q: Can the installers program remote controls?

A: Yes, the installers will program manufacturer or service provider remote controls.

Q: What is the workmanship warranty for this service?

A: The workmanship warranty is for 90 days.

Q: How many subscription services can be configured?

A: Up to three subscription services can be configured as needed.

Q: Does the service include cleaning up the work area?

A: Yes, the service includes cleaning up the work area and removing packaging.

Q: Will they connect the video device to my network?

A: Yes, they will add your video device to your existing wireless network.

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Pros for Video Device Configuration & Demo
There were no pros for this productOverall PerformanceOverall Performance, Installation Speed, Wire ManagementOverall Performance, Installation, Knowledge, Ease of use, Professionalism
Cons for Video Device Configuration & Demo
There were no cons for this productSetupMounting DistanceReceiver, Subwoofer

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