“My technical support subscription, "My Best Buy Total" lapsed. How can I renew or replace it? Also, will antivirus software be provided/installed when the subscription is active again? Thanks, jtw”
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1. For me it was much easier to renew Total Support by going in to my local store. Trying to do it on line was Very troublesome. 2. Last year a tech person put it on my laptop. No problem. But later this year I am buying an Apple MacBook because I am sick of Windows and antivirus issues. With MacBook those are not needed !
Sorry, there was a problem. Please try again later.Hello and thanks for reaching out with this question. My Best Buy Total™ that have been cancelled or lapsed cannot be reinstated. To sign up to receive benefits again, you will need to purchase the membership again in store or online here: https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-total/pcmcat1629315977983.c?id=pcmcat1629315977983. You may be able to apply the antivirus software that is included to your existing account for antivirus, however a new account may be required.
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