A:AnswerHello! In addition to added protection, as a My Best Buy Total™ member you receive member pricing and discounts on repairs and advanced services. For more information, please visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our online support team is happy to further assist!
A:AnswerHi there! As a My Best Buy Total™ member, products purchased under the membership can receive up to 24 months of Best Buy Protection as long as the membership remains active. This means that you must remain a member during the full 24 months for the coverage to remain active. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please mention your "My Best Buy Review" when reaching out. We'd be happy to help with any questions or assistance you may need regarding your membership.
A:AnswerHello, Tony,
Thank you for reaching out and sharing your concern about your Definitive Technology Dymension tower speaker. It’s disappointing to hear about the issue with the midrange speaker, and we’d like to help you get this resolved.
With your My Best Buy Total™ Membership, Geek Squad typically evaluates the situation to determine whether the specific part (in this case, the midrange speaker) can be repaired or if a full replacement of the tower is necessary. The outcome depends on the nature of the issue and the repair process recommended by the manufacturer.
To get started, I recommend contacting Geek Squad at 1-800-433-5778 or visiting your local Best Buy store. Be sure to mention your membership, as it may provide you with coverage or discounts for repair or replacement. They’ll be able to assess your case and provide you with the next steps.
If you have any additional questions or need further assistance, feel free to connect with us on one of our social media platforms:
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We’re here to help ensure your issue is resolved quickly and effectively.
Best regards,
A:AnswerHello, Craig,
Thank you for reaching out with your question about setting up TABLO. It’s great to hear that you’re on the My Best Buy Total™ Membership! As part of your membership, you have access to exclusive discounts on Geek Squad services, which could reduce the cost of having a Geek Squad Agent come out to set up your TABLO device.
To provide you with accurate pricing, I’d recommend reaching out to our Geek Squad team directly at 1-800-433-5778 or visiting your nearest Best Buy store. Be sure to mention your My Best Buy Total™ Membership so they can apply any applicable discounts to your service request.
If you have any additional questions or need further assistance, feel free to connect with us on one of our social media platforms:
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We’re here to help ensure your setup goes smoothly!
Best regards,
A:AnswerHi, Jackie! Thank you for reaching out here with this question. We recommend partnering with a sales associate to go over costs for all of your needs. You can visit your local store or visit our site to partner with an expert online: https://www.bestbuy.com/services/triage/shopping.
A:AnswerYes, with a Best Buy Totaltech membership, you can get free delivery, assembly, and haul-away for fitness equipment like treadmills, as well as other appliances and TVs.
A:AnswerHi, Mark! Thanks for reaching out with this question. The membership does not cover loss or theft to devices, but you should check to see if you have that coverage with AppleCare+.
