Wow, I couldn’t be happier with the service I received from Best Buy. They called prior to arriving, took great pride in their work, set up my new tv and components properly and made sure everything was installed and that I understood the new remote etc. I would recommend the total protect plan to anyone needing help

If you’re buying a high-end TV and mounting it, this pays for itself and gives you a free warranty. Plus i coukd never have mounted this myself. It took 3 guys.

Great for protecting your items but I specifically got it for the “member Monday” deals forcthe hot items; Xbox/PS5. Very disappointing. Have not been able to get one yet. They had an event today but BestBuy kept postponing it to a later time. Long story short did NOT get one. Honestly feel like its a big scam, probably have better odds winning a POWERBALL/MEGAMILLIONS

The crew arrived as scheduled. Did a perfect job, cleaned up and finished in record rime

I purchased total tech last year with items I purchased. Long story short my credit card was stolen. I had to cancel my old CC and get a new one. Total tech is supported to auto renew but canceled because of the new CC (without my knowledge). My car radio I purchased 13 months ago was no long covered under my warranty. Called best buy customer service and argued with them for 30 min. I was told yesterday (06/15/23) that my previous purchases were back under warranty. After going to geek squad for my radio I had to spend and extra 53$ to send my radio off to geek squad in Kentucky. Was also told it was going to take around 2 weeks. After calling to confirm (06/16/23 that my previous purchases are covered. They are not, called CS again and was told they cant do anything about it.