A:AnswerHey there.
Thanks for reaching out to us here. We can set up a diagnostic for you to see what may be possible regarding a repair. I recommend contacting Geek Squad directly at (800) 433-5778.
A:AnswerHi, Laura! You’ve asked a great question. First, let me thank you for being a My Best Buy Total™ member. One of the benefits of being a member is knowing that your product is covered for up to 24-months when purchased in the same transaction as your membership. This includes Apple Care+. If you would like our team to take a look at the specifics of your membership to determine if this device is covered, please contact Best Buy via Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would be happy to assist. When reaching out, please be sure to mention that you are responding to your My Best Buy Review.
A:AnswerHello! In addition to added protection, as a My Best Buy Total™ member you also receive 24/7/365 support, member pricing, discounts on repairs and advanced services, an extended return/exchange window on most products, and more! All of these savings and benefits add up. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
A:AnswerHi,
Thank you for reaching out with your question about home security camera installation and coverage under the My Best Buy Total™ membership. I’d be happy to look into this for you and provide more information.
Please connect with us through a private message on one of our social media platforms. You can reach us on Facebook at http://facebook.com/BestBuy, on Twitter/X at http://Twitter.com/BestBuySupport, or on Instagram at http://instagram.com/Bestbuy.
In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team would love the opportunity to assist you further.
We hope to hear from you soon!
Best regards,
A:AnswerHi, Lena! Thank you for reaching out here with this question. There would not be a shipping fee charged to have your computer sent to our service center under Best Buy Protection, however, while your Membership will pay for any Protection Plan coverage that you are entitled to when making qualified product purchases, you will be responsible for paying any applicable service fees when you make a claim. You can read more about that here: https://www.bestbuy.com/services/plans/termsconditions.html. You can also reach out to us with any additional questions or concerns. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
A:AnswerNo I don't think so but it can't hurt to ask I'm a electrician we do that type of stuff along with installing a plug can look up Bs electric they are listed ask for Branden not sure if I can recommend someone so that's all Ill say far as that,..but you can ask see what they say
A:AnswerHey Carl! Thanks for reaching out, and for your interest in out My Best Buy Total membership. You don't need to be 18 years or older to purchase it. That being said, if you are under the age of 18, you need to have a parent or guardian's permission to join. We hope this helps!
A:AnswerHey, Rae! If the item covered under Best Buy Protection and the Total membership is unable to be serviced, in some cases, we would replace the item. We would be happy to review your membership with you and ensure you have an up to date set if Terms and Conditions that would explain all of the membership benefits, including information on Best Buy Protection. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
A:AnswerHi, Unkown19! Thanks for posting your question. My Best Buy Total™ members get a 20% discount off services for existing devices. It only fully covers services and devices purchased at Best Buy and when services are added in the same transaction. That said, you older MacBook may not qualify, however you should be able to receive discounts on the some of services. For more information and 24/7/365 support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online.
A:AnswerHi Dee,
Thank you for reaching out and sharing your question with us. I’d be happy to assist you with canceling your membership since you're unable to renew at this time. Please connect with us through a private message on one of our social media platforms listed below.
In your message, kindly include your full name, phone number, and email, and mention that this is "In regards to my My Best Buy review." Our support team will be glad to help with the cancellation and answer any additional questions.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We look forward to assisting you.
Best regards,
A:AnswerHello, RPK! We appreciate you reaching out to us regarding your new laptop. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
A:AnswerYou can call customer service.
If you have an active card on file from your membership than it will auto renew.
You can go inside the store and speak to customer service.
