“if I purchased a TV from best buy, and they mounted it, my total tech was canceled by mistake, and I get it now, will they come unmount it, and deliver to my new address??”
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That's a great question Nikki, and we apologize that your Best Buy Totaltech membership was cancelled by mistake. Because Best Buy Totaltech is a household membership that can be used at one service address, it would not cover the expense to un-mount your TV from your old address and deliver it to your new address. However if you want to discuss what options we have for you, please contact us at your convenience. Totaltech experts are available 24/7/365 and you can contact them in a variety of ways. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert.
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