I dropped my new laptop, is physical damage covered? null

Question

Accepted Answer

I dropped my laptop and have the $179 protection plan and total tech plus Best Buy is refusing to replace my laptop, even though it’s been dented and damaged from the drop they’re telling me that since the laptop will start up the damage is not something they’ll fix

Answered by Anonymous 2 months ago

KarenG · Answer

I would hope so.

Memberships Expert Team · Answer

Hello and thank you for your question! If you have a Geek Squad protection plan on the laptop it covers accidental damage. Under a Best Buy Totaltech membership if you bought the laptop while the plan is active at Best Buy you would get up to 24 months of Best Buy Protection which also will cover accidental damage for laptops. You can give us a call any time 24/7/365 at 1-888-237-8289 and we will gladly assist you with any questions you have!

Answered by Memberships Expert Team 3 years ago

“I dropped my new laptop, is physical damage covered?”

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