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Let your computer or whatever it is, that is covered get outdated! My computer was six years old, they claimed that my credit card would not go through for renewal and dropped me from total tech-support. When I called to inquire why my total tech-support was no longer available. They told me they sent multiple emails telling me it was time to renew. I went through my emails, the trash, and the junk files and found absolutely nothing regarding my renewal. This is how they weed out the customers that will be requiring their services. They are happy to have you when your appliances or computer is new, but once there is a chance you will need service they want nothing to do with you.
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