A:AnswerHi! Yes, your My Best Buy Total membership comes with 24/7 Geek Squad Tech Support and covers many in-store computer and tablet services as well. You can find all the benefits of your My Best Buy Total membership right here: https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-total/pcmcat1629315977983.c?id=pcmcat1629315977983. You can begin a remote tech support session right here: https://www.bestbuy.com/services/remotesupport.
A:AnswerYes, you can cancel your membership. I did it last year but had to re-subscribe this year as I have a college student and a high schooler, so protection is needed!
A:AnswerIf you bought it through Best Buy most likely yes. But some products have a manufacturers warrant that Best Buy makes you go through if the item is within that time frame. Under a year. So it depends and you have to call geek squad custoner service to find out.
A:AnswerYes, to the best of my knowledgeBest, Buy's Totaltech membership generally covers sticky keyboard issues for products purchased at Best Buy. The best and easiest solution is to call the Geek Squad hotline and make an appointment and stop into the store. Their terrific team of qualified specialist will examine your product and will be able to assist you.
A:AnswerHello and thanks for reaching out with this question. Yes, as long as you remain a member, all future purchases made on your My Best Buy Total™ membership do receive the benefits of the membership, such as up to 2 years of protection, so long as the product is eligible for a Best Buy Protection plan. Additionally, even items purchased outside of Best Buy may be eligible for tech support through Geek Squad as part of your My Best Buy Total™ benefits. If you have additional questions regarding coverage, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy question. Our support team would love the opportunity to learn more and assist!
A:Answer1. For me it was much easier to renew Total Support by going in to my local store. Trying to do it on line was Very troublesome.
2. Last year a tech person put it on my laptop. No problem.
But later this year I am buying an Apple MacBook because I am sick of Windows and antivirus issues. With MacBook those are not needed !
A:AnswerHello and thanks for reaching out with this question regarding repair services with the My Best Buy Total™ membership. While you can receive discounts on repair services for products no matter where you purchased them with this membership, for full coverage, you would need to have a Best Buy Protection plan, Geek Squad Protection plan, or AppleCare+ plan on your device for a repair to be covered by Best Buy. In addition, depending on the type of plan, additional service fees may be required. For additional questions, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
