A:AnswerGreetings, RD! Most products purchased under your My Best Buy Total™ Membership include Best Buy Protection for up to 24-months with an active membership. Best Buy may repair, replace, or provide store credit as seen in the terms found https://www.bestbuy.com/services/plans/termsconditions. For specifics regarding this product, you may contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to help.
A:AnswerYes, i just purchased 2 computers and they transferred all the info to each computer. This cost nothing as i had total membership. They charge $199.99 to transfer information from your old to your new computer. The total for the membership is 179.99 per year.
A:AnswerHello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also connect with Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
A:AnswerHi, Lisa! Thanks for reaching out with this question. All member pricing would be listed online on the product page. You can also visit https://www.bestbuy.com/memberships to chat online with a support agent.
A:AnswerHey there.
Thanks for reaching out to us here. We can set up a diagnostic for you to see what may be possible regarding a repair. I recommend contacting Geek Squad directly at (800) 433-5778.
A:AnswerHi, Laura! You’ve asked a great question. First, let me thank you for being a My Best Buy Total™ member. One of the benefits of being a member is knowing that your product is covered for up to 24-months when purchased in the same transaction as your membership. This includes Apple Care+. If you would like our team to take a look at the specifics of your membership to determine if this device is covered, please contact Best Buy via Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would be happy to assist. When reaching out, please be sure to mention that you are responding to your My Best Buy Review.
A:AnswerHello! In addition to added protection, as a My Best Buy Total™ member you also receive 24/7/365 support, member pricing, discounts on repairs and advanced services, an extended return/exchange window on most products, and more! All of these savings and benefits add up. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
