Questions & Answers

Name: Best Buy Totaltech™ - Yearly Membership
Brand: Best Buy Totaltech™
SKU: 6406935
Price: 199.99 USD
Rating: 4.3 (11510 reviews)

Best Buy Totaltech™ - Yearly Membership

SKU:: 6406935

User rating, 4.3 out of 5 stars with 11510 reviews.

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QuestionDoes Total Tech include delivery and set-up for a treadmill?
Asked 4 years ago by FR11.
- Answer Hi Total Tech will delivery your item. When purchasing your treadmill ask if Geek Squad can bring the merchandise and if not can they come after the equipment is delivered. Contact Geek Squad and they will come out and set-up your treadmill.
  Answered 4 years ago by daughter
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QuestionI'd like to use TotalTech to remove old & install new telescoping downdraft for GE Stove (UVD6361SPSS). To replace downdraft, however, the GE cooktop must be removed. Does this qualify as "standard" installation that would be eligible under this service?
Asked 4 years ago by LA.
- Answer Definitely you have no problem about that
  Answered 3 years ago by Doug
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QuestionIf I buy this plan, do I have to pay a fee every time I use it? What do you charge extra service for?
Asked 4 years ago by Msmith.
- Answer Best Buy Total Tech includes Geek Squad Services 24/7/365. For a list of free Geek Squad Services included with Best Buy Total Tech, please visit: https://www.bestbuy.com/site/totaltech/geek-squad-member-benefit/pcmcat1608643408172.c?id=pcmcat1608643408172 You will also find a list of included delivery and installation services at this same link. We are always happy to help. If you have further questions, please visit www.bestbuy.com/totaltech or do not hesitate to call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
  Answered 4 years ago by Memberships Expert Team
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QuestionWould the Total tech replace my phone that ended up broke just a week after I bought it? The guy made it sound that great saying there are, "no questions asked" for replacement but it seems too good to be true...
Asked 4 years ago by MSG1.
- Answer Best Buy Protection and AppleCare+ plans may have a fee for device repairs. Please visit www.bestbuy.com/bestbuyprotection for full information on protection plans and any fees associated for your devices. If you have other questions, we are happy to help, give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289) or speak with a friendly blue shirt in store.
  Answered 4 years ago by Memberships Expert Team
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QuestionMy I Mac and iPhone have 50 gb of storage but my apple iPad only goes to 32gb. How do I get the 50 gb of storage on my iPad?
Asked 4 years ago by Rita.
- Answer The Apple iPad has a fixed storage limit that can not be upgraded. If you need more space for apps and photos, you will need to upgrade to an iPad with more internal memory. Keep in mind, you can also free up space by removing unused apps, or by moving photos from the device to your Mac or PC where you have a much larger storage space. You may also be interested in Apple iCloud which can help provide data storage for your Apple Devices. We are always happy to help. If you have further questions, please visit www.bestbuy.com/totaltech or do not hesitate to call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
  Answered 4 years ago by Memberships Expert Team
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QuestionDoes one plan include haul away as well as delivery and installation for multiple appliances purchased at the same time?
Asked 4 years ago by LSC1.
- Answer Best Buy Total Tech includes free haul away and delivery on most TV and appliance replacements. You can have haul away completed for multiple appliances purchased at the same time. Please visit www.bestbuy.com/totaltech for more information. We are always happy to help. If you have further questions, do not hesitate to call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
  Answered 4 years ago by Memberships Expert Team
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QuestionI have two homes in two different states, will one Total Tech membership cover both or do I need two memberships ?
Asked 4 years ago by Murf.
- Answer One membership is enough.
  Answered 4 years ago by Aldona
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QuestionIf you have this plan will they do home visits for help setting up streaming devices.
Asked 4 years ago by Tullly.
- Answer Yes
  Answered 4 years ago by Steve
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QuestionWhat is the cost to have a TV mounted and set up and also connect a Sonos home theater system (2 speakers, bar, and subwoofer)?
Asked 4 years ago by Julie.
- Answer Your Best Buy Total Tech includes the installation and set up of a TV, Speakers and sound bar. For a full list of free standard installation and delivery items. please visit https://www.bestbuy.com/site/totaltech/geek-squad-member-benefit/pcmcat1608643408172.c?id=pcmcat1608643408172 If you have other questions, we are happy to help, give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289) or speak with a friendly blue shirt in store.
  Answered 4 years ago by Memberships Expert Team
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QuestionIf I only need tech support should I purchase the Totaltech or the $149.99 plan?
Asked 4 years ago by Anonymous.
- Answer Yes, you should
  Answered 4 years ago by Gaming
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QuestionIf I purchase a TV with total tech will install include setup of new cable box?
Asked 4 years ago by RoC.
- Answer Yes, they would
  Answered 4 years ago by Gaming
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QuestionIf I purchase this will it provide two years of accidental coverage for a Sony A7R4 I plan to purchase at the same time?
Asked 4 years ago by Rski.
- Answer Yes, they give you a 24 months protection
  Answered 4 years ago by Gaming
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QuestionI need to buy a new iPad, does this service include setup and transfer files/apps ?
Asked 4 years ago by Carmor.
- Answer If you have total tech support yes.
  Answered 4 years ago by Sprroach
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QuestionI have pictures on old laptop’s that I would like downloaded to a thumb drive and I have another laptop that needs either a virus removed or to be reset. If I have total tech what part of this would be covered. The salesperson in the store said all of it.
Asked 4 years ago by Ode2zion.
- Answer They don’t cover everything they say that I bought it and found out there’s. $50 charge to come to your house and wouldn’t work on my iPhone it says total tech!!!! To me that means everything all devices and make sure you change your password I forgot 6 months later hacked and one of the log ins was a Best Buy Tech
  Answered 4 years ago by Singlemom
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QuestionI have a older model Apple Mac. If I purchase the total tech again will my machine be covered? I've always had the coverage, but it expired in November without me knowing.
Asked 4 years ago by me.
- Answer Total tech covers the electronic within household
  Answered 4 years ago by Jazz
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QuestionDoes Totaltech include all items I may need tech support for …like a laptop and printer. Or is a separate?
Asked 4 years ago by Hank.
- Answer It includes all laptop and printer In total tech protection
  Answered 4 years ago by Jazz
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QuestionHow do I end my Total Tech Support subscription?
Asked 4 years ago by Anonymous.
- Answer You can cancel by calling or through the app
  Answered 4 years ago by Medicfq
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QuestionWhat added benefit is the total tech support that I have had this past year verses the $99.00 Geek Squad that I had previously? Also, what is the cost separately for the Webroot that is included in Total Tech?
Asked 4 years ago by peacemake.
- Answer Yes they do this to make more money they will not let you cancel
  Answered 4 years ago by Realone
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Questionwhat does the coverage include?
Asked 4 years ago by notsogeeky.
- Answer Free installation, free haul away, when the service are include during purchase. Free 2 year protection plan , 20% of service for devices no matter where you bought from . exclusive access to inventory and 24/7 support . More more check Bestbuy.com
  Answered 4 years ago by PrincePaul
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QuestionCan Totaltech get my Amazon account unlocked? I’ve been hacked and someone has substituted a bogus cel phone number for mine as a security check
Asked 4 years ago by Marymc.
- Answer No
  Answered 4 years ago by Dude
  Answer this question

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Questions & Answers

Best Buy Totaltech™ - Yearly Membership

Q: QuestionDoes Total Tech include delivery and set-up for a treadmill?

Q: QuestionI'd like to use TotalTech to remove old & install new telescoping downdraft for GE Stove (UVD6361SPSS). To replace downdraft, however, the GE cooktop must be removed. Does this qualify as "standard" installation that would be eligible under this service?

Q: QuestionIf I buy this plan, do I have to pay a fee every time I use it? What do you charge extra service for?

Q: QuestionWould the Total tech replace my phone that ended up broke just a week after I bought it? The guy made it sound that great saying there are, "no questions asked" for replacement but it seems too good to be true...

Q: QuestionMy I Mac and iPhone have 50 gb of storage but my apple iPad only goes to 32gb. How do I get the 50 gb of storage on my iPad?

Q: QuestionDoes one plan include haul away as well as delivery and installation for multiple appliances purchased at the same time?

Q: QuestionI have two homes in two different states, will one Total Tech membership cover both or do I need two memberships ?

Q: QuestionIf you have this plan will they do home visits for help setting up streaming devices.

Q: QuestionWhat is the cost to have a TV mounted and set up and also connect a Sonos home theater system (2 speakers, bar, and subwoofer)?

Q: QuestionIf I only need tech support should I purchase the Totaltech or the $149.99 plan?

Q: QuestionIf I purchase a TV with total tech will install include setup of new cable box?

Q: QuestionIf I purchase this will it provide two years of accidental coverage for a Sony A7R4 I plan to purchase at the same time?

Q: QuestionI need to buy a new iPad, does this service include setup and transfer files/apps ?

Q: QuestionI have pictures on old laptop’s that I would like downloaded to a thumb drive and I have another laptop that needs either a virus removed or to be reset. If I have total tech what part of this would be covered. The salesperson in the store said all of it.

Q: QuestionI have a older model Apple Mac. If I purchase the total tech again will my machine be covered? I've always had the coverage, but it expired in November without me knowing.

Q: QuestionDoes Totaltech include all items I may need tech support for …like a laptop and printer. Or is a separate?

Q: QuestionHow do I end my Total Tech Support subscription?

Q: QuestionWhat added benefit is the total tech support that I have had this past year verses the $99.00 Geek Squad that I had previously? Also, what is the cost separately for the Webroot that is included in Total Tech?

Q: Questionwhat does the coverage include?

Q: QuestionCan Totaltech get my Amazon account unlocked? I’ve been hacked and someone has substituted a bogus cel phone number for mine as a security check

QuestionDoes Total Tech include delivery and set-up for a treadmill?

QuestionI'd like to use TotalTech to remove old & install new telescoping downdraft for GE Stove (UVD6361SPSS). To replace downdraft, however, the GE cooktop must be removed. Does this qualify as "standard" installation that would be eligible under this service?

QuestionIf I buy this plan, do I have to pay a fee every time I use it? What do you charge extra service for?

QuestionWould the Total tech replace my phone that ended up broke just a week after I bought it? The guy made it sound that great saying there are, "no questions asked" for replacement but it seems too good to be true...

QuestionMy I Mac and iPhone have 50 gb of storage but my apple iPad only goes to 32gb. How do I get the 50 gb of storage on my iPad?

QuestionDoes one plan include haul away as well as delivery and installation for multiple appliances purchased at the same time?

QuestionI have two homes in two different states, will one Total Tech membership cover both or do I need two memberships ?

QuestionIf you have this plan will they do home visits for help setting up streaming devices.

QuestionWhat is the cost to have a TV mounted and set up and also connect a Sonos home theater system (2 speakers, bar, and subwoofer)?

QuestionIf I only need tech support should I purchase the Totaltech or the $149.99 plan?

QuestionIf I purchase a TV with total tech will install include setup of new cable box?

QuestionIf I purchase this will it provide two years of accidental coverage for a Sony A7R4 I plan to purchase at the same time?

QuestionI need to buy a new iPad, does this service include setup and transfer files/apps ?

QuestionI have pictures on old laptop’s that I would like downloaded to a thumb drive and I have another laptop that needs either a virus removed or to be reset. If I have total tech what part of this would be covered. The salesperson in the store said all of it.

QuestionI have a older model Apple Mac. If I purchase the total tech again will my machine be covered? I've always had the coverage, but it expired in November without me knowing.

QuestionDoes Totaltech include all items I may need tech support for …like a laptop and printer. Or is a separate?

QuestionHow do I end my Total Tech Support subscription?

QuestionWhat added benefit is the total tech support that I have had this past year verses the $99.00 Geek Squad that I had previously? Also, what is the cost separately for the Webroot that is included in Total Tech?

Questionwhat does the coverage include?

QuestionCan Totaltech get my Amazon account unlocked? I’ve been hacked and someone has substituted a bogus cel phone number for mine as a security check