A:AnswerWhen you purchase your iPad under Best Buy Total Tech, you will automatically receive 24 months of AppleCare+ for your device if the membership is active. Per apple, “Up to two incidents of accidental damage from handling every 24 months, each subject to a service fee of $49 for iPad and $29 for Apple Pencil or Apple-branded iPad keyboard, plus applicable tax.” You can find out more about coverage by following this link: https://www.bestbuy.com/site/totaltech/best-buy-protection/pcmcat1608643232014.c?id=pcmcat1608643232014 If you have any other questions, we are happy to help, and you can reach out to us 24/7/365 at 1-888-BestBuy (1-888-237-8289).
A:AnswerThe Totaltech membership will give you free delivery and basic installation, including mounting, for your home theater purchase if included on the same receipt. Your soundbar mounting or setup service would also be discounted to free if done on the same order, regardless of where you purchased it. You can review the full benefits by going to www.bestbuy.com/totaltech or give us a call at 1-888-BESTBUY (1-888-237-8289) if you'd like to set up any purchase and services.
A:AnswerYour Totaltech membership will give you discounts for services on products you already own or products you purchase outside of Best Buy. Only items purchased while you have an active membership will provide you the full benefits for that product, including the free standard installation and delivery and 24 months of protection. You can review the full benefits at www.bestbuy.com/totaltech
A:AnswerNo. As a Totaltech member, mounting services are included with the purchase of a TV, but not a standalone mount. However, the membership would still offer 20% toward the mounting service in this case.
A:AnswerBest Buy Total Tech was designed to be used for the address on file only. Per the T&Cs - In-home services will be performed during Best Buy’s normal business hours at the Service Address identified on your Membership profile only. For a full list of terms and conditions, please visit this link: http://storage.bestbuy.com/geeksquad/terms/bestbuy_totaltech/bby_totaltech_current_english.pdf If you have any other questions, we are happy to help, and you can reach out to us 24/7/365 at 1-888-BestBuy (1-888-237-8289).
A:AnswerThe TV would need to be purchased from Best Buy to take advantage of the free mounting service. In this case the membership would provide a 20% discount toward the mounting service.
A:AnswerWe understand that price changes can be frustrating. Best Buy Totaltech is still a great value! Your membership has been upgraded to include several benefits not available with your old plan, such as: Free Geek Squad Support 24/7/365, on ALL your devices, no matter when or where you bought them. 24 months of protection on new purchases while the plan is active. An extended 60-day return/exchange policy. Free standard install and delivery for new purchases – and much more! Please visit www.bestbuy.com/totaltech for a list of all the great benefits your upgraded membership includes. If you have any further questions, we are happy to help. Please call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
A:AnswerBest Buy Totaltech will offer unlimited tech support on all your devices no matter where or when you bought it. It would not provide the 24-month protection plan unless the device is actually purchased from Best Buy. Please visit www.bestbuy.com/totaltech for more information, or if you have further questions, we are happy to help, and you can reach out to us 24/7/365 at 1-888-BestBuy (1-888-237-8289).
A:AnswerBest Buy does offer 30 minutes in store training services with Geek Squad for free for our Totaltech members. You can give us a call at 1-888-BESTBUY (1-888-237-8289) or go on our website to schedule an appointment at your local store, and we'd be happy to help you learn functions on your computer!
A:AnswerHello Oscar! Totaltech membership covers one household, so you would not be able to use it for both homes. If you wanted protection for the second home you would need to purchase a second plan to cover that location. You can go to www.bestbuy.com/totaltech to review the full benefits and the terms and conditions.
A:AnswerRight now it’s $199 it covers all the technical things you buy. You could put on the home page in the search engine Best Buy Total. And it will take you to it and it explains everything about it. That’s the best thing to do then you get all your answers. Thanks
