A:AnswerI know factually that it does not cover mechanical issues--only electronic ones. If I'd chosen to keep my Mac Mini, it would've had to be shipped to Apple to have a new hard drive installed, but I don't know if BB's 20% would apply to Apple, since the Mini was long out of warranty. Almost anything that requires coming to our homes will cost me $100 minimum for a 1-hour stay. I've encountered no hidden fees, and have no idea when they'd apply. BB Geek Squad is a very up-front group of workers who NEVER try to hide ANYTHING, per my experience!
A:AnswerIf you need to interact with your cable or satellite provider, or can do this work yourself, I would not purchase total tech support. However, if you just need help with connecting cables, mounting tv sets activating wifi, and connecting DVD players, I would purchase the membership. It's also useful for buying other items from Best Buy because they automatically include free shipping and an extended warranty.
A:AnswerHi Total Tech will delivery your item. When purchasing your treadmill ask if Geek Squad can bring the merchandise and if not can they come after the equipment is delivered. Contact Geek Squad and they will come out and set-up your treadmill.
A:AnswerBest Buy Total Tech includes Geek Squad Services 24/7/365. For a list of free Geek Squad Services included with Best Buy Total Tech, please visit: https://www.bestbuy.com/site/totaltech/geek-squad-member-benefit/pcmcat1608643408172.c?id=pcmcat1608643408172 You will also find a list of included delivery and installation services at this same link. We are always happy to help. If you have further questions, please visit www.bestbuy.com/totaltech or do not hesitate to call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
A:AnswerBest Buy Protection and AppleCare+ plans may have a fee for device repairs. Please visit www.bestbuy.com/bestbuyprotection for full information on protection plans and any fees associated for your devices. If you have other questions, we are happy to help, give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289) or speak with a friendly blue shirt in store.
A:AnswerThe Apple iPad has a fixed storage limit that can not be upgraded. If you need more space for apps and photos, you will need to upgrade to an iPad with more internal memory. Keep in mind, you can also free up space by removing unused apps, or by moving photos from the device to your Mac or PC where you have a much larger storage space. You may also be interested in Apple iCloud which can help provide data storage for your Apple Devices. We are always happy to help. If you have further questions, please visit www.bestbuy.com/totaltech or do not hesitate to call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
A:AnswerBest Buy Total Tech includes free haul away and delivery on most TV and appliance replacements. You can have haul away completed for multiple appliances purchased at the same time. Please visit www.bestbuy.com/totaltech for more information. We are always happy to help. If you have further questions, do not hesitate to call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
A:AnswerNo if they can’t see it it’s not part of it,but if you crack open the case they can see it,yes fix it right then,no questions and a door prize for your patience
A:AnswerUnfortunately, items purchased outside the continental US will not have coverage under the standard US Tech Support plan. Laws and regulations in different countries prevent those plans and coverage options from carrying over. You will still be able to call and receive online support.
A:AnswerYour Best Buy Total Tech includes the installation and set up of a TV, Speakers and sound bar. For a full list of free standard installation and delivery items. please visit https://www.bestbuy.com/site/totaltech/geek-squad-member-benefit/pcmcat1608643408172.c?id=pcmcat1608643408172 If you have other questions, we are happy to help, give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289) or speak with a friendly blue shirt in store.
A:AnswerNo. The Total Tech plan only provides coverage options for devices purchased from Best Buy during the term of your Total Tech membership. While some services are discounted with a Total Tech membership, physical phone repair is not included.
