A:AnswerHello there. That is a great question, and we would be more than happy to look into what is possible. Please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, and email. We look forward to hearing from you.
A:AnswerWe are not able to cover any products not bought at Best Buy with a Best Buy Protection plan, but we can offer tech support on it, we just can't cover the physical product. If you have any questions, feel free to visit www.bestbuy.com/total or reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
A:AnswerHi Sherry,
Thanks for your question. You are able to add a Geek Squad Plan to your device within 15 days of making that purchase. Outside of that, a plan cannot be added. The My Best Buy Total membership includes the Best Buy Protection, this is added to your item at the time of purchase. If you have additional questions, do not hesitate to reach out to us by sending a private message to us on any social media platform. Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
A:AnswerMy Best Buy Total provides different levels of support on any of the tech you own or purchase. For more specific information, please check out www.bestbuy.com/memberships. You may also reach out to us through social media or by calling (800) GEEK-SQUAD, which is (800) 433-5778.
A:AnswerMy Best Buy Total does not include free installations. We run various deals and offers, so I would recommend checking out BestBuy.com regularly for new offers and deals.
A:AnswerHello! For a double electric wall oven, the online price for service is $249.99. This includes delivery, installation and removal of all packaging from your home. The team will disconnect your existing wall oven and if haul-away is purchased, they will haul away your existing wall oven. To purchase this double electric wall oven installation and schedule this service, select Delivery + Professional Installation at checkout. For more information and support, you're welcome to call (888) BEST-BUY or (888) 237-8289.
A:AnswerMy Best Buy Total does not include any repair services. Members do receive 20% off most repair services, but your best bet will be to visit your local store and talk to the Geek Squad Precinct counter and they can discuss your options with you. You can find your local store here: https://www.bestbuy.com/site/store-locator .
You can find more information about My Best Buy Total at www.bestbuy.com/total or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerIf you have Best Buy Protection on the printer, you would need to bring that into your nearest store and they can take a look and give you your options to get the issue resolved. That could include fixing it or replacing the printer. The Geek Squad Precinct would be able to go over your options.
A:AnswerYou can add Geek Squad Protection at the time of pickup, but if you already have a My Best Buy Total membership, your products are already covered by Best Buy Protection for up to two years included as long as you have an active My Best Buy Total membership.
